At a Glance
- Tasks: Manage workplace services and ensure smooth office operations.
- Company: Join Mitie, where our people are our greatest strength.
- Benefits: Supportive team, strong client relationships, and opportunities for growth.
- Other info: Thriving environment with a focus on continuous improvement.
- Why this job: Drive exceptional service and make a real impact in the workplace.
- Qualifications: Open, organised, and customer-focused with strong relationship-building skills.
The predicted salary is between 25000 - 30000 € per year.
Better places, thriving communities.
HOURS: 40 hours per week.
LOCATION: Newcastle upon Tyne.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Coordinator who is part of the operational management team here at Mitie and is responsible for managing facilities management within their designated space.
Responsibilities
- Act as primary contact for all Workplace Services, local office operations and Direct Managed Services at local office level with staff, developing knowledge to act as a signpost for internal client queries.
- Build relationships with the client and help them to develop and grow as a company, whilst being the first point of contact for all workplace services and office operations.
- Carry out daily completion of set to go/attention to detail across all areas, reporting and monitoring office issues, maintenance requirements and meeting agreed SLAs.
- Manage meeting rooms to ensure all spaces are set up correctly, clean, equipment is in working order and fabrics are to the required standard, while overseeing office supplies and communications.
- Support health and safety processes including inductions, fire marshal duties, incident reporting, DSE assessments, and ensuring compliance with fire routes, alongside supporting environmental initiatives and policies.
Required Qualifications
- Open, approachable, helpful and positive approach.
- Highly organised with the ability to plan, allocate and monitor own workload to meet agreed standards.
- Strong customer focus with influencing skills and the ability to build relationships with clients and colleagues.
Benefits
- Opportunity to work within a supportive operational management team.
- Ability to develop strong client relationships and contribute to business growth.
- A role where you can drive exceptional service and continuous improvement.
There's a place for you at Mitie, join us today!
Work Place Coordinator employer: Mitie Group plc.
At Mitie, we pride ourselves on fostering a vibrant work culture in Newcastle upon Tyne, where our employees are empowered to thrive and excel. As a Workplace Coordinator, you will be part of a supportive operational management team that values strong client relationships and continuous improvement, offering you ample opportunities for personal and professional growth. Join us to make a meaningful impact in creating better places and thriving communities.
StudySmarter Expert Advice🤫
We think this is how you could land Work Place Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate, but someone who truly understands their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills as a Workplace Coordinator can help them thrive. Keep it concise and relevant to what they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Work Place Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Workplace Coordinator role. Highlight your organisational skills and customer focus, as these are key for us at Mitie.
Craft a Compelling Cover Letter:Use your cover letter to showcase your personality and approachability. Let us know how you can build relationships and contribute to our thriving community at Mitie.
Showcase Relevant Experience:When detailing your past roles, focus on experiences that demonstrate your ability to manage facilities and support health and safety processes. We want to see how you’ve made a difference in previous positions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Group plc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Workplace Coordinator. Familiarise yourself with facilities management, client relationship building, and health and safety processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Workplace Coordinator, being organised is key. Prepare examples from your past experiences where you've successfully managed workloads or improved processes. This will demonstrate your ability to plan and monitor tasks effectively, which is crucial for meeting the agreed standards.
✨Build Rapport with Interviewers
Remember, this role is all about relationships! During the interview, be open and approachable. Engage with your interviewers by asking questions about their experiences at Mitie and how they build client relationships. This shows your strong customer focus and willingness to collaborate.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential office issues you might encounter and how you would handle them. Practising these scenarios will help you articulate your thought process and demonstrate your ability to drive exceptional service.
