At a Glance
- Tasks: Manage waste services across multiple sites, ensuring quality and compliance.
- Company: Join Mitie, where our people are our greatest strength.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and a focus on safety.
- Why this job: Make a real impact in waste management while building strong client relationships.
- Qualifications: Experience in waste management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Regional Waste Manager to oversee waste service delivery across the JLL / Rolls Royce account, ensuring consistent, high-quality services across multiple client locations in the North and Midlands.
Role Responsibilities
- Oversee and manage waste service delivery across multiple client sites, ensuring services meet contractual requirements, quality standards and client expectations at all times.
- Lead, support and develop the waste team responsible for service delivery, promoting high performance, engagement and a strong safety culture aligned with Mitie and client requirements.
- Build and maintain strong relationships with key client and internal stakeholders, acting as a trusted point of contact and ensuring open, effective communication at all levels.
- Act as the primary escalation point for complex or unresolved issues, resolving complaints promptly and effectively to maintain high levels of client satisfaction.
- Monitor and report on KPIs and SLAs, attending monthly client meetings, presenting performance data, and driving continuous improvement and value-added initiatives across the account.
Qualifications
- Proven experience within the waste industry, with strong knowledge of waste and recycling best practices, including hazardous and non-hazardous waste management.
- Demonstrable experience in contract and performance management, including KPI monitoring, service reviews and stakeholder engagement.
- Strong communication, organisational and IT skills, with proficiency in Microsoft Word, PowerPoint and Excel, and a sound understanding of health and safety requirements.
Regional Waste Manager/ Account Manager in Whitehall employer: Mitie Group plc.
At Mitie, we pride ourselves on fostering a supportive and dynamic work environment where our employees can excel. As a Regional Waste Manager, you will benefit from our commitment to professional development, with ample opportunities for growth and advancement within the company. Our strong emphasis on teamwork, safety, and client satisfaction ensures that you will be part of a culture that values your contributions and encourages innovation across the North and Midlands.
