At a Glance
- Tasks: Lead and manage facilities services across multiple sites, ensuring excellence in operations.
- Company: Join Mitie, a leader in facilities management with a commitment to quality and safety.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Opportunity for growth in a diverse and collaborative team.
- Why this job: Make a real impact by enhancing service delivery and client relationships in a dynamic role.
- Qualifications: Experience in facilities management and a technical background are essential.
The predicted salary is between 45000 - 55000 € per year.
Mitie is looking for a technically qualified and commercially focused Facilities Manager to oversee the delivery of both hard and soft FM services across a portfolio of sites in Slough and the Home Counties. This is a key client‐facing role requiring strong operational leadership, technical expertise, and the ability to drive service excellence across a diverse estate.
Key Responsibilities
- Manage the end‐to‐end delivery of hard services (M&E, compliance, PPM, reactive maintenance) and soft services (cleaning, security, catering, waste, etc.)
- Ensure all technical services are delivered in line with statutory compliance and health & safety regulations
- Act as the primary point of contact for clients, building strong, trusted relationships
- Lead, develop, and performance‐manage on‐site teams and specialist subcontractors
- Oversee asset management, lifecycle planning, and maintenance strategies
- Manage budgets, drive cost efficiencies, and identify value‐add opportunities
- Monitor service delivery against KPIs and SLAs, implementing continuous improvement initiatives
- Produce regular reports, support audits, and ensure governance standards are met
- Support mobilisation and project delivery across the portfolio when required
About You
- Proven experience managing both hard and soft FM services in a client‐facing environment
- Technical background essential (e.g., engineering, M&E, building services)
- Relevant qualifications such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience)
- Strong understanding of statutory compliance, including HVAC, electrical, and building systems
- Demonstrable experience managing multi‐site operations
- Excellent leadership and stakeholder management skills
- IOSH/NEBOSH qualification or equivalent (desirable)
- Commercially aware with experience managing budgets and driving efficiencies
- Full UK driving licence
Safeguarding Commitment
Mitie is dedicated to safeguarding and promoting the welfare of children and young people. We expect all team members to uphold this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references.
Facilities Manager in West Bromwich employer: Mitie Group plc.
Mitie is an exceptional employer, offering a dynamic work environment in the Home Counties where Facilities Managers can thrive. With a strong focus on employee development and a commitment to service excellence, we provide opportunities for growth through training and leadership roles. Our collaborative culture fosters innovation and teamwork, ensuring that every team member feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to hard and soft FM services. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your technical expertise! Be ready to discuss your experience with M&E, compliance, and maintenance strategies. Use specific examples to demonstrate how you've driven service excellence in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Facilities Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your experience with hard and soft FM services, and don’t forget to mention any technical qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership and operational management experience, and show us how you can drive service excellence.
Showcase Your Technical Expertise:Since this role requires a strong technical background, make sure to highlight your qualifications and experience in engineering or building services. We love seeing candidates who understand compliance and health & safety regulations inside out!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to hard and soft FM services. Be ready to discuss your experience with M&E, compliance, and maintenance strategies. This will show that you’re not just a people person but also have the technical chops to back it up.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams and managed subcontractors in the past. Think about specific situations where you drove service excellence or improved performance. This will help demonstrate your operational leadership capabilities.
✨Understand the Client's Needs
Research Mitie and their approach to facilities management. Be prepared to discuss how you would build strong relationships with clients and ensure their needs are met. Showing that you understand their business will set you apart from other candidates.
✨Be Ready for Budget Talk
Since managing budgets is key for this role, come prepared with examples of how you've driven cost efficiencies in previous positions. Discuss any value-add opportunities you've identified and how you implemented them. This will highlight your commercial awareness.
