At a Glance
- Tasks: Lead installation operations, manage schedules, and ensure efficient team performance.
- Company: Join a leading company in fire safety with a focus on innovation and teamwork.
- Benefits: Flexible benefits, virtual GP access, financial wellbeing support, and high street discounts.
- Other info: Opportunities for career progression and continuous training available.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in installation management and strong organisational skills required.
The predicted salary is between 45000 - 50000 £ per year.
Key Responsibilities
- Daily Operations
- Manage and review the daily planning schedule, identifying aborted jobs and revisits, and liaising with engineers and clients to arrange re-attendance and confirm applicable charges
- Provide hands-on support and direction to the scheduling team to ensure efficient allocation of work
- Manage engineer availability, including holiday approvals and sickness reporting within required timeframes
- Maintain and resolve installation query logs, ensuring all issues are addressed promptly
- Identify and resolve stock-related issues to avoid delays to installations
- Monitor and reduce avoidable no-charge works, taking corrective action within 24 hours
- Handle customer complaints and non-conformances, ensuring timely response and resolution
- Provide reasonable out-of-hours support to installation engineers when required
- Ensure full compliance with health and safety standards across all installation activities
- Weekly Management
- Lead scheduling and planning meetings to ensure workloads, resources, and materials are aligned with delivery timelines
- Drive engineer utilisation by optimising scheduling and increasing productivity where possible
Prepare and present weekly reports to senior leadership, covering
- Forecasted workload and performance
- Customer complaints and resolutions
- Installation challenges and improvements
- Lead times and service delivery metrics
- Engineer and scheduler performance updates
- Revisits analysis and root cause identification
- Progress of trainee development
- Fleet compliance and performance monitoring
- Monthly Performance & Leadership
- Ensure all completed works are closed and invoiced within the month, achieving high completion targets
- Deliver against monthly revenue and margin targets, particularly for Ansul system installations
- Maintain oversight of engineer certifications and training compliance
- Ensure annual product audits are completed for each engineer
- Lead team performance management, including addressing disciplinary matters where required
- Maintain optimal team capacity, reviewing headcount and workload demands regularly
- Drive cost efficiencies, including reducing reliance on subcontractors
- Define and standardise installation timescales for different project types
- Communicate commission structures and performance updates to engineers
- Approve and coordinate bonus payments in collaboration with the Office Manager
- Attend monthly sales meetings to align operational delivery with business development
- Produce and distribute technical bulletins to support continuous improvement and knowledge sharing
About You
You are a proactive and results-driven leader with a strong background in installation or field service management.
You thrive in a fast-paced environment and have a proven ability to manage teams, improve processes, and deliver against operational and financial targets.
Skills & Experience
- Proven experience in an Installation Manager, Operations Manager, or similar leadership role
- Strong understanding of scheduling, workforce planning, and field operations
- Experience within fire suppression, fire safety, or related technical industries (highly desirable)
- Commercial awareness with the ability to manage revenue, margins, and costs effectively
- Excellent organisational and problem-solving skills with strong attention to detail
- Confident communicator with the ability to engage effectively with engineers, clients, and senior stakeholders
- Experience managing performance, KPIs, and continuous improvement initiatives
- Knowledge of health and safety regulations and compliance requirements
- Ability to lead, motivate, and develop high-performing teams
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household.
So you can get expert advice by video or phone without having to leave your home.
We offer financial wellbeing assistance through our Salary Finance scheme.
For example, you could access 50% of your earned pay before payday for a small fee.
Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
You might choose to purchase up to five extra days’ holiday each year.
You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our Mi Deals platform.
And we have a cycle-to-work scheme.
Life cover of up to four times your salary is available.
We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work.
There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people.
Progressing your career is therefore a top priority for us.
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
- Installation Manager • Wellingborough, GB
- #J-18808-Ljbffr
Installation Manager in Wellingborough employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Manager in Wellingborough
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Installation Manager at Mitie Group plc.!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Mitie Group plc. or be willing to refer you for that Installation Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Mitie Group plc. who’s on the lookout for their next Installation Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Installation Manager role at Mitie Group plc.!
We think you need these skills to ace Installation Manager in Wellingborough
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Mitie Group plc.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Mitie Group plc.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Mitie Group plc.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
