At a Glance
- Tasks: Monitor customer behaviour and prevent theft across multiple retail locations.
- Company: Join a leading security team with a focus on safety and integrity.
- Benefits: Earn £13.85 per hour, mileage reimbursement, and access to great perks.
- Other info: Flexible hours, ongoing training, and a supportive team environment.
- Why this job: Make a real difference in retail security while developing your skills.
- Qualifications: SIA Licence and strong observation skills required.
The predicted salary is between 28700 - 30000 € per year.
Location: Farnborough, Reading, Watford
Salary: £13.85 P/Hr + mileage paid
Contract Type: Full‑Time / Permanent
Hours: 50 hours per week, including 2 Saturdays per month
Start Date: Immediate
About the Role
We are seeking a professional and experienced Store Detective to operate across multiple retail locations within South London as part of the B&Q Contract. This is a mobile role, so access to your own vehicle is essential – mileage expenses will be reimbursed. As a Mobile Store Detective you will reduce theft and stock loss, ensure customer and staff safety, and protect company assets. You will work both covertly and overtly across high‑street retail stores, respond to incidents, and support security operations.
Key Responsibilities
- Monitor customer behaviour and detect suspicious activity across multiple sites
- Covertly observe and apprehend shoplifters where appropriate and safe to do so
- Provide detailed incident reports and witness statements as required
- Liaise with store managers, staff, and where needed, local police
- Ensure compliance with internal procedures and SIA guidelines
- Travel between assigned stores in South London
- Represent the company in a professional manner at all times
Requirements
- Valid SIA Licence (Security Guarding or Door Supervisor)
- Previous experience as a Store Detective or Retail Security Officer preferred
- Full UK driving licence and access to own vehicle (essential)
- Strong observation and communication skills
- Confident in dealing with conflict and making decisions
- High level of integrity, professionalism, and discretion
- Willingness to work flexible hours, including weekends
What We Offer
- Competitive hourly rate of £13.85 P/Hr plus mileage paid
- Mileage reimbursement for travel between sites
- Uniform and equipment provided
- Ongoing training and career development
- Supportive management and operational team
- Access to employee wellbeing and benefits platform
- Virtual GP, financial wellbeing assistance, and flexible benefits scheme
- Cycle‑to‑work scheme, life cover of the greater of your equivalent annual salary or £10,000
- Save-as‑you‑earn scheme and Mitie Matching Share Plan
- Mitie Stars recognition, monthly cash prizes and chance for a top prize of £10,000 at year‑end
Mobile Store Detective in Watford employer: Mitie Group plc.
Join a dynamic team as a Mobile Store Detective, where your role is pivotal in safeguarding retail environments across South London. We pride ourselves on a supportive work culture that prioritises employee wellbeing and offers extensive training and development opportunities, ensuring you can grow your career while enjoying competitive pay and benefits. With a focus on integrity and professionalism, we provide a rewarding environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Store Detective in Watford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security world. You never know who might have a lead on a Mobile Store Detective role!
✨Tip Number 2
Get your SIA Licence sorted if you haven't already. It's a must-have for this job, and having it ready shows you're serious about landing the role. Plus, it’ll give you an edge over other candidates!
✨Tip Number 3
Practice your observation skills! Spend some time in shops, watching customer behaviour and spotting anything unusual. This will not only help you in interviews but also prepare you for the actual job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Mobile Store Detective in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Store Detective role. Highlight any relevant experience in retail security or similar positions, and don’t forget to mention your SIA licence. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've tackled theft prevention or dealt with conflict in the past. We love a good story that showcases your skills!
Be Professional and Personable:When writing your application, keep it professional but let your personality shine through. We appreciate candidates who can communicate clearly and confidently. Remember, you’ll be representing us, so show us your best self!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Store Detective. Familiarise yourself with the key tasks like monitoring customer behaviour and responding to incidents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in retail security or as a Store Detective. Prepare specific examples of how you've handled conflict or detected suspicious activity in the past. This will give the interviewer confidence in your ability to perform the job effectively.
✨Demonstrate Strong Communication Skills
As a Mobile Store Detective, you'll need to liaise with store managers and local police. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your strong communication skills.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to explain how you'd handle specific situations, like apprehending a shoplifter or dealing with a conflict. Think through potential scenarios beforehand and outline your approach, focusing on safety and professionalism.
