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- Tasks: Deliver top-notch customer service while ensuring a safe environment for everyone.
- Company: Join Mitie, a leader in security services with a focus on community safety.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development, plus paid breaks!
- Why this job: Make a real difference by creating a welcoming and secure space for customers.
- Qualifications: Must hold a current SIA licence and have a checkable employment history.
The predicted salary is between 33800 - 33800 £ per year.
Pay rate: £16.27ph
Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers. You must hold a current SIA licence.
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.
Main duties
- To deliver industry leading customer service
- To create a safe environment, free from crime and the fear of crime for customers and colleagues
- To manage anti-social behaviour and build relationships with those that cause this
- Engage with members of the public by providing a welcoming presence
- Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
- Support the Police and crime partnerships where required to aid with the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Retail Elite Security Officer in Taunton employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Elite Security Officer in Taunton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to manage anti-social behaviour effectively.
✨Tip Number 3
Dress the part! As a Retail Elite Security Officer, you'll need to present a professional image. Make sure you look smart and approachable for your interview – it sets the tone for how you'll represent Mitie.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Retail Elite Security Officer in Taunton
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you can create a welcoming environment and handle queries with a friendly attitude.
Be Clear About Your SIA Licence: Since holding a current SIA licence is a must for this role, don’t forget to mention it upfront in your application. It shows us that you’re ready to hit the ground running!
Detail Your Employment History: We need a full 5-year checkable employment/education history, so be thorough! List your previous roles and responsibilities clearly to avoid any hiccups in the vetting process.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you’re familiar with the role of a Retail Elite Security Officer. Brush up on your customer service skills and understand how to manage anti-social behaviour effectively. Research Mitie’s values and how they align with your own.
✨SIA Licence Ready
Since holding a current SIA licence is crucial, ensure you have it ready to show during the interview. Be prepared to discuss your experience and how it relates to maintaining safety and security in a retail environment.
✨Showcase Your People Skills
This role is all about engaging with the public, so be ready to demonstrate your excellent customer service skills. Think of examples where you’ve successfully handled difficult situations or built relationships with customers.
✨Prepare for the Vetting Process
Since a full 5-year checkable employment/education history is required, gather all necessary documents beforehand. Be honest and transparent about your background, as this will help build trust with your potential employer.