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- Tasks: Join our team as a Tactical Response Officer, preventing theft and ensuring safety in stores.
- Company: Mitie is a leading security management company dedicated to creating safe environments.
- Benefits: Earn £16.18 per hour with flexible hours and travel opportunities across Nottingham.
- Why this job: Be part of a dynamic team making a real impact on community safety and crime prevention.
- Qualifications: SIA Licence required; strong communication and customer service skills are essential.
- Other info: Previous experience is a plus, but not mandatory; driving licence and vehicle access needed.
£16.18 per hour
40 hours a week
Must be flexible as job requires travel to Co Op Stores in Nottingham and surrounding area.
Job Description
Mitie has a great opportunity for a Store Detective to join the Total Security Management Team.
As a Store Detective, you will operate across a network of stores, utilizing your observation skills to help prevent theft of stock. The work of the Store Detective Team is crucial in the identification, apprehension, and prosecution of criminals targeting our client.
The Store Detective must be available to cover various shift patterns and be flexible in working locations and potential changes to working patterns.
Main Duties
- Work in collaboration with all members of the security team to achieve a safe and secure shopping environment free from crime and the fear of crime.
- Utilize conflict resolution skills to diffuse difficult situations within the workplace.
- Report to the Store Detective Team Leader.
- Be mindful of legal requirements related to powers of arrest, detention, and welfare responsibilities to ensure personnel safety of all Mitie/Co-op staff and the public.
- Ensure effective communication with officers and colleagues to promote an integrated approach to crime prevention and detection.
- Adopt an intuitive approach to store layout, considering store demographics and associated risks.
- Be a team player with an enthusiastic attitude.
- Hold an SIA Licence, preferably a Front Line Licence; CCTV Licence is beneficial.
- Possess strong customer service skills and a client-focused attitude, with the ability to build good working relationships.
- Maintain excellent written and verbal communication skills.
- Adapt communication style to meet the needs of different people groups.
- Work effectively both individually and as part of a team.
- Be resilient, tenacious, and have a proactive approach.
- Be capable in the use of technology.
- Previous experience in a similar role is desirable but not essential.
- Hold a Full UK Driving Licence and have access to a vehicle.
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Tactical Response Officer employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tactical Response Officer
✨Tip Number 1
Familiarise yourself with the specific security challenges faced by retail environments, especially in Nottingham. Understanding local crime trends can help you demonstrate your awareness and readiness to tackle these issues during interviews.
✨Tip Number 2
Network with current or former Store Detectives or security professionals. They can provide valuable insights into the role and may even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 3
Highlight your flexibility and willingness to adapt to various shift patterns. Since the role requires travel and different working hours, showcasing your availability can make you a more attractive candidate.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews. Think about how you would handle difficult situations or conflicts in a retail setting, as this will demonstrate your conflict resolution skills and ability to maintain a safe environment.
We think you need these skills to ace Tactical Response Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Tactical Response Officer. Emphasise your observation skills, conflict resolution abilities, and any previous security experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you are a good fit for the team. Mention your SIA Licence and any customer service experience to demonstrate your suitability.
Highlight Flexibility: Since the job requires flexibility in working hours and locations, make sure to mention your availability and willingness to adapt to different shift patterns in your application.
Showcase Communication Skills: Given the importance of communication in this role, provide examples in your application of how you've effectively communicated in past roles, especially in challenging situations.
How to prepare for a job interview at Mitie Group plc.
✨Showcase Your Observation Skills
As a Tactical Response Officer, your ability to observe and assess situations is crucial. Be prepared to discuss specific examples from your past experiences where your keen observation helped prevent theft or resolve conflicts.
✨Demonstrate Conflict Resolution Abilities
The role requires strong conflict resolution skills. Think of scenarios where you successfully diffused a tense situation and be ready to share these during the interview. Highlight your approach and the outcome.
✨Emphasise Teamwork and Communication
This position involves working closely with a team. Be sure to illustrate your experience in collaborative environments and how you effectively communicate with colleagues to achieve common goals.
✨Highlight Flexibility and Adaptability
Given the nature of the job, flexibility is key. Prepare to discuss your willingness to adapt to different shift patterns and locations, as well as any previous experiences that demonstrate your adaptability in dynamic work environments.