At a Glance
- Tasks: Protect customers' property and ensure safety through proactive security measures.
- Company: Join a leading security firm dedicated to excellence and professionalism.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on personal growth and teamwork.
- Why this job: Make a real difference in people's safety while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 24000 - 30000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
- The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience
- SIA License
- SC Clearance desirable
Retail Security Officer — Proactive, Licensed & KPI‑Driven in Swansea employer: Mitie Group plc.
As a Retail Security Officer with us, you will be part of a dynamic team dedicated to ensuring the safety and security of our customers' assets in a supportive and professional environment. We prioritise employee development through continuous training opportunities and a strong commitment to compliance with industry standards, fostering a culture of accountability and excellence. Located in a vibrant area, we offer a unique chance to grow your career while making a meaningful impact on the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer — Proactive, Licensed & KPI‑Driven in Swansea
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and any recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to security roles. Think about how you would handle specific situations and be ready to share your experiences that demonstrate your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Security Officer — Proactive, Licensed & KPI‑Driven in Swansea
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing your application, make sure you really understand the role of a Retail Security Officer. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Experience:If you've got previous security experience or relevant qualifications like an SIA Licence, shout about it! Use specific examples from your past roles to demonstrate how you've met similar challenges and how you can bring that expertise to us at StudySmarter.
Be Professional Yet Personal:While we want you to be professional in your application, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can go a long way in making your application stand out. Remember, we’re looking for someone who can handle tough situations with a cool head!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any recent changes and be ready to discuss how you would implement them in your daily duties.
✨Highlight Your Compliance Knowledge
Be prepared to talk about your understanding of UK laws and regulations related to security. Mention any previous experience where you ensured compliance with legal obligations and safety requirements, as this will show your commitment to maintaining high standards.
✨Demonstrate Proactive Problem-Solving
Think of examples from your past experience where you identified potential hazards or threats and took action to mitigate them. This will showcase your ability to stay alert and act decisively, which is crucial for a Retail Security Officer.
✨Show Commitment to Continuous Development
Discuss any additional training or courses you've undertaken to enhance your skills. Emphasising your dedication to self-development will resonate well, especially since the role requires ongoing training and competency development.
