At a Glance
- Tasks: Protect customers' property and ensure safety through vigilant security services.
- Company: Join a leading security firm dedicated to excellence and professionalism.
- Benefits: Gain valuable experience, training opportunities, and a chance to develop your skills.
- Other info: Dynamic role with opportunities for continuous self-development and career progression.
- Why this job: Make a real difference in keeping people safe while building your career.
- Qualifications: Previous security experience and an SIA licence are preferred.
The predicted salary is between 24000 - 28000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
- The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience
- SIA License
- SC Clearance desirable
Retail Relief Security Officer in Swansea employer: Mitie Group plc.
As a Retail Relief Security Officer, you will join a dynamic team dedicated to ensuring the safety and security of our customers' assets in a supportive and professional environment. We prioritise employee growth through continuous training and development opportunities, fostering a culture of accountability and excellence. Located in a vibrant area, our company offers unique advantages such as flexible working arrangements and a commitment to maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Relief Security Officer in Swansea
✨Tip Number 1
Get to know the company and its values before your interview. This way, you can show how your experience aligns with their mission and how you can contribute to their security goals.
✨Tip Number 2
Practice common interview questions related to security scenarios. Think about how you would handle specific situations, as this will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 3
Dress appropriately for the interview. A professional appearance shows that you take the role seriously and understand the importance of representing the company well.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Relief Security Officer in Swansea
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing, make sure you really understand the role of a Retail Relief Security Officer. Familiarise yourself with the job description and think about how your experience aligns with the key responsibilities and requirements.
Tailor Your Application:Don’t just send a generic application! We want to see how your skills and experiences specifically relate to the duties outlined in the job description. Highlight your previous security experience and any relevant training you've completed.
Show Off Your Compliance Knowledge:Since compliance is a big part of this role, make sure to mention your understanding of legal and regulatory requirements. If you have an SIA licence or any other relevant certifications, shout about them!
Keep It Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through. Share a bit about why you’re passionate about security and how you handle challenging situations. And remember, apply through our website for the best chance!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any specific security protocols and be ready to discuss how you would comply with them in various scenarios.
✨Showcase Your Security Knowledge
Highlight your previous security experience and any relevant training you've completed. Be prepared to talk about how you've handled challenging situations in the past and how you stay updated on industry regulations and safety requirements.
✨Demonstrate Professional Conduct
During the interview, maintain a professional demeanor, even if the questions become challenging. Show that you can handle pressure and remain calm in difficult situations, as this is crucial for a Retail Relief Security Officer.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask the interviewer about the company's security policies and expectations. This shows your genuine interest in the role and helps you gauge if the company aligns with your values and career goals.