At a Glance
- Tasks: Protect customers and colleagues while providing top-notch security and customer service.
- Company: Join Mitie, a leader in security management with a supportive team culture.
- Benefits: Competitive pay of £13.40 per hour and flexible working hours.
- Other info: Opportunity for personal growth and development in a dynamic work setting.
- Why this job: Make a real difference by ensuring safety in a retail environment.
- Qualifications: Retail security experience and strong communication skills are essential.
The predicted salary is between 13 - 16 € per hour.
Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns. Hours to be discussed in interview.
Main Duties
- To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
- To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
- To proactively deter and prevent anti-social behaviour, theft and criminal activity.
- Liaising with the store management, Police and other external agencies when required.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What we are looking for
- The elite security officer will need to be a team player with an enthusiastic attitude.
- Able to work on their own initiative.
- Retail Security experience.
- Flexible approach to work to suit the business needs with an ability to work with different teams as required.
- Excellent communication skills are required both written and verbal.
- Capable in the use of technology.
- The ability to identify triggers to conflict along with excellent mediation skills.
- The ability to conduct yourself to high ethical standards.
- Conflict resolution trained.
- Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
- A Full UK Driving licence would be beneficial.
- To maximise the use of BWCCTV during confrontational situations.
Part Time Security Officer in Swansea employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and wellbeing of both its employees and customers, offering a supportive work culture where teamwork and flexibility are highly valued. As a Part Time Security Officer at Aldi Swansea, you will benefit from competitive pay, comprehensive training, and opportunities for personal growth within a dynamic retail environment. Join us to make a meaningful impact while enjoying a rewarding career in security management.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Security Officer in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aldi and Mitie. Understanding their values and what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conflict resolution skills! Since this role involves dealing with difficult situations, think of examples from your past experiences where you've successfully diffused tension. This will demonstrate your capability and readiness for the job.
✨Tip Number 3
Be flexible and open-minded! The job requires a flexible approach to working hours and locations. During the interview, express your willingness to adapt and work with different teams, as this will show you're a team player who can fit into their dynamic environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows your commitment to joining our team.
We think you need these skills to ace Part Time Security Officer in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in retail security. We want to see how your skills match the job description, so don’t be shy about showcasing your conflict resolution training and any licenses you hold.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your enthusiasm for working in a team and your flexible approach to shifts, as these are key qualities we’re looking for.
Show Off Your Communication Skills:Since excellent communication is a must-have, make sure your application is clear and professional. We appreciate well-structured writing that reflects your ability to communicate effectively, both in writing and verbally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key duties mentioned in the job description, such as conflict resolution and providing a reassuring presence. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you had to mediate conflicts or liaise with management and external agencies. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Flexibility and Team Spirit
The job requires a flexible approach to working hours and locations. Be ready to discuss your availability and willingness to adapt to changing shift patterns. Highlight any previous experiences where you successfully worked as part of a team or adapted to new challenges, as this will show you're a great fit for their dynamic environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your conflict resolution skills. Think about potential situations you might encounter on the job and how you would handle them. Practising your responses will help you feel more confident and prepared to tackle these questions head-on during the interview.
