At a Glance
- Tasks: Protect customers' property and ensure safety through vigilant security services.
- Company: Join a leading security firm dedicated to excellence and professionalism.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Other info: Dynamic role with a focus on personal growth and teamwork.
- Why this job: Make a real difference in people's safety while developing valuable skills.
- Qualifications: SIA Licence required; previous security experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
To protect our customers’ property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties – Operations
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with Industry and Statutory Legislation (obtain a front‑line licence in either Security Guarding or Door Supervision) and wear it at all times while carrying out duties.
- The Customer also requires a CCTV PSS SIA Licence. Additional courses are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Ensure licence is renewed 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and the Communication Centre to report all incidents.
Qualifications
- Previous Security Experience
- SIA Licence
- SC Clearance (desirable)
Retail Security Officer | SIA Licensed & Detail‑Driven in Swanley employer: Mitie Group plc.
As a Retail Security Officer with us, you will be part of a dedicated team that prioritises the safety and security of our customers and their assets. We offer a supportive work culture that values continuous professional development, ensuring you have access to ongoing training and growth opportunities. Located in a dynamic retail environment, our company fosters a sense of community and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer | SIA Licensed & Detail‑Driven in Swanley
✨Tip Number 1
Get to know the company before your interview. Research their values, mission, and any recent news. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to security roles. Think about how your previous experience aligns with the job description. We want to highlight our skills in compliance and health & safety.
✨Tip Number 3
Dress appropriately for the interview. As a Retail Security Officer, we need to present ourselves professionally. A smart appearance can make a great first impression!
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our appreciation and keeps us on their radar. Plus, it’s a chance to reiterate our enthusiasm for the position!
We think you need these skills to ace Retail Security Officer | SIA Licensed & Detail‑Driven in Swanley
Some tips for your application 🫡
Show Your Security Savvy:When you're writing your application, make sure to highlight any previous security experience you have. We want to see how you've handled similar responsibilities before, so don’t hold back on those details!
Follow the Instructions:Pay close attention to the job description and ensure your application aligns with the key duties mentioned. We love it when candidates demonstrate they can follow instructions and understand the role's requirements.
Be Professional Yet Personal:While we appreciate a professional tone, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can make your application stand out from the crowd!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any recent changes and be ready to discuss how you would proactively suggest improvements to enhance service delivery.
✨Showcase Your Compliance Knowledge
Be prepared to talk about your understanding of UK laws and regulations related to security. Highlight any previous experience where you ensured compliance with legal obligations and safety requirements, as this will demonstrate your attention to detail and accountability.
✨Demonstrate Your Problem-Solving Skills
Think of examples from your past experience where you had to stay alert and respond to potential threats or hazards. Discuss how you used common sense and initiative in those situations, as this will show your ability to maintain professional conduct under pressure.
✨Commit to Continuous Development
Express your willingness to undertake additional training and self-development. Mention any relevant courses you've completed or plan to take, and how they align with the expectations of the role. This shows that you're proactive about your career and committed to improving your skills.
