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- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Why this job: Make a real difference in your community by preventing crime and enhancing safety.
- Qualifications: SIA licence preferred; training available for the right candidates.
- Other info: Great opportunities for progression and development in a supportive team.
The predicted salary is between 12 - 16 £ per hour.
Pay rate: £12.60 | Location: Swadlincote, Burton on Trent & Derby | Various shifts (to be discussed at interview)
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5‑year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry‑leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Relief Retail Security Officer in Swadlincote employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer in Swadlincote
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security sector. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Mitie and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in creating a safe shopping environment and delivering top-notch customer service.
✨Tip Number 3
Practice common interview questions related to security and customer service. Think about scenarios where you’ve successfully handled difficult situations or deterred potential issues. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Relief Retail Security Officer in Swadlincote
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike!
Be Clear About Your Experience: Don’t forget to detail your employment and education history clearly. We need a full 5-year checkable history, so make it easy for us to see your background. If there are gaps, explain them briefly!
Mention Your SIA Licence: If you hold a current SIA licence or certificates, shout about it! If not, let us know if you're open to training for one. It shows your commitment to the role and helps us understand your readiness.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Relief Retail Security Officer. Familiarise yourself with customer service expectations and how to create a safe shopping environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Think about your past experiences that relate to security and customer service. Be ready to share specific examples of how you've handled difficult situations or contributed to a safe environment. This will demonstrate your capability and readiness for the job.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training programmes, and how success is measured in this role. This shows that you’re engaged and serious about finding the right fit for both you and the employer.
✨Dress the Part
Even if the interview is casual, dressing smartly can make a great first impression. Opt for professional attire that reflects the seriousness of the role. It shows respect for the interview process and indicates that you take the opportunity seriously.