At a Glance
- Tasks: Deliver top-notch customer service and ensure a safe shopping environment.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Flexible shifts with opportunities for progression and paid breaks.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: SIA licence preferred; must have a checkable employment history.
The predicted salary is between 13.23 - 13.23 £ per hour.
Vacancy Reference Number: 98158
Region: R3
Role: Regional Relief Officer (Permanent)
Location: Covers Sunderland, Middlesbrough, Gateshead, Durham, Hartlepool, South Shields and Newcastle (as required).
Pay rate: £13.23 per hour.
Hours: up to 45 per week, with some shifts finishing at 23:00 – a driver and personal transport to and from site is preferred.
Job Overview
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service and create a safe shopping environment. Experience or the ability to obtain an SIA licence is preferred, and the required vetting includes a full 5‑year checkable employment and education history.
Responsibilities
- Deliver industry‑leading customer service
- Deter violence and public order offences
- Conduct patrols of the store
- Utilize CCTV systems to reduce crime and stock loss
- Wear body‑worn CCTV to enhance safety for customers and colleagues
- Liaise with store management teams
- Coordinate with Police and crime partnership networks to support crime‑reduction efforts
Qualifications
- Current or potential holder of an SIA licence or SIA certificates
- Full 5‑year checkable employment and education history
- Driver’s licence and reliable transport (preferred)
- Ability to work shifts including post‑hours finishing at 23:00
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and life insurance schemes
- Free uniform supplied
- SIA re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeships and progression opportunities
- All breaks paid
Relief Retail Security Officer. in Sunderland employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive induction and training programme alongside opportunities for apprenticeships and career progression. With a strong focus on delivering industry-leading customer service in a supportive work environment, employees benefit from competitive pay, annual leave, and access to various employee perks including financial services and retail discounts. Working as a Relief Retail Security Officer across vibrant locations such as Sunderland and Newcastle not only ensures a dynamic work experience but also fosters a sense of community and collaboration among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer. in Sunderland
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Relief Retail Security Officer.. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group plc.. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Relief Retail Security Officer. candidates.
✨Directly Apply to Mitie Group plc.
Don’t forget to apply for the Relief Retail Security Officer. role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group plc..
We think you need these skills to ace Relief Retail Security Officer. in Sunderland
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
