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- Tasks: Safeguard store assets while providing top-notch customer service.
- Company: Join Mitie Group plc. at M&S in Martlesham.
- Benefits: Earn £13.96 per hour with guaranteed 40+ hours weekly and great perks.
- Other info: Enjoy company-funded training and a Share Incentive Plan.
- Why this job: Be part of a friendly team dedicated to safety and security.
- Qualifications: 5 years UK working history and a valid SIA Licence required.
The predicted salary is between 29000 - 29000 £ per year.
Mitie Group plc. is seeking a Retail Security Officer at M&S in Martlesham. This role offers £13.96 per hour with guaranteed 40+ hours weekly.
Responsibilities include safeguarding store assets while delivering outstanding customer service.
Candidates must have at least 5 years of UK working history and a valid SIA Licence.
Benefits include company-funded training, a Share Incentive Plan, and life assurance.
Join a friendly team committed to safety and security.
Retail Security Officer — Customer Service Focus in Suffolk employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer — Customer Service Focus in Suffolk
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security sector. A personal recommendation can make all the difference when you're trying to land that Retail Security Officer role.
✨Tip Number 2
Prepare for the interview by researching M&S and their values. Show them you’re not just another candidate; you’re genuinely interested in their commitment to customer service and safety. We want to see you shine!
✨Tip Number 3
Practice your customer service skills! As a Retail Security Officer, you'll need to balance safety with a friendly approach. Role-play scenarios with a mate to get comfortable handling tricky situations while keeping a smile on your face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for interviews and ace that job search.
We think you need these skills to ace Retail Security Officer — Customer Service Focus in Suffolk
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years of UK working history in your application. We want to see how your past roles have prepared you for the Retail Security Officer position, especially in customer service.
SIA Licence is Key: Don’t forget to mention your valid SIA Licence! It’s a must-have for this role, so make it prominent in your application to show us you’re ready to hit the ground running.
Customer Service Matters: Since this role focuses on customer service, share examples of how you've gone above and beyond for customers in previous jobs. We love seeing candidates who can balance security with a friendly approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Security Officer and what it entails. Familiarise yourself with Mitie Group plc. and their values, especially their commitment to customer service. This will help you demonstrate your enthusiasm and fit for the position.
✨Showcase Your Experience
With at least 5 years of UK working history required, be ready to discuss your past roles in detail. Highlight specific examples where you've successfully safeguarded assets or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork
Since you'll be joining a friendly team, it's important to show that you can work well with others. Prepare examples of how you've collaborated with colleagues in previous roles, especially in high-pressure situations. This will illustrate your ability to contribute positively to the team dynamic.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, the Share Incentive Plan, or how the team ensures safety and security in the store. This shows your genuine interest in the role and helps you assess if it's the right fit for you.