At a Glance
- Tasks: Support residents with dignity and respect while ensuring safety and security.
- Company: Join Mitie Group, a leader in care and custody services.
- Benefits: Enjoy free gym access, meals, shopping discounts, and a solid pension plan.
- Other info: Comprehensive training provided, with excellent growth opportunities in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: No specific experience needed; just bring your caring attitude and communication skills.
The predicted salary is between 27930 - 30555 € per year.
Detention Custody Officer (DCO) – Dungavel Immigration Removal Centre
Salary ranging from £27,930.00 - £30,555.00 dependent on additional skills / responsibilities
- 40 hours per week – Full Time
- Capped overtime available
- 24-hour service, 365 days a year
- 4-on / 4-off rolling shift pattern covering both days, nights and weekends
Additional Benefits:
- Free use of the on-site gym
- Free meals during the day
- Excellent benefits package including shopping discounts
- Pension
- Free on-site parking
- Full Uniform, including footwear provided
Mitie are responsible for delivering the end to end management of all residents' needs until the outcome of their case is decided by the Home Office. This is balanced against the competing pressures of safety, security, welfare needs and regime.
Our aim is to treat those in our care with dignity, decency and respect, delivering a safe and healthy establishment which stands up to public scrutiny. We operate in a high risk, high profile and heavily regulated environment engaging with numerous stakeholders including the Home Office and Medical Service delivery partners. In delivering our services, we help residents understand what happens next, provide an environment for them to engage in activities relevant to them and create an environment in which they can reach out for support whilst building positive staff-resident relationships. Our environment is one where positive behaviour is promoted in order to support the welfare of those in our care, and our staff.
We're looking for respectful, caring people to join our teams. If you're the right one for us, your strong communication & interpersonal skills, non-judgmental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
Your working time will require you to be fully flexible to cover both day shifts with varying start and finish times and night shifts. No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who may be vulnerable, anxious, confused or volatile would be an advantage.
You'll begin your Care & Custody career completing a 7-week classroom-based initial training course (ITC), continuing your development over the next 12 months with on-the-job mentoring.
What we are looking for:
- Be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
- Have a valid and in date passport, with no restrictions on your stay in the UK. Please note Visa's in out-of-date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in-date passport must be provided.
- Have continuously resided in the UK for the past 5 years. (No trips overseas longer than three months)
- Applicants must not have spent more than 3 months at any one time overseas during the previous 5 years.
- This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, complete employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role.
- Full UK manual driving licence with no driving ban or disqualification within the previous 5 years.
- Not currently bankrupt.
We are located off the B743 just 7 miles south of Strathaven, with major connections being into Hamilton, approximately 14 miles north of the IRC.
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.
Detention Custody Officer in Strathaven employer: Mitie Group plc.
At Mitie Group PLC, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises the dignity and respect of both our staff and residents. Located in the serene surroundings of Dungavel Immigration Removal Centre, our team enjoys a range of benefits including free meals, gym access, and a comprehensive training programme to foster personal and professional growth. Join us for a fulfilling career where your contributions make a real difference in a high-profile environment, with opportunities for development and a strong emphasis on teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Detention Custody Officer in Strathaven
✨Tip Number 1
Get to know the company! Research Mitie Group and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you align with their mission of treating residents with dignity and respect.
✨Tip Number 2
Practice your communication skills! As a Detention Custody Officer, you'll need to interact with a variety of people. Role-play common scenarios with friends or family to build your confidence in handling sensitive situations.
✨Tip Number 3
Be ready for the unexpected! The role involves working in a high-pressure environment, so think about how you would handle challenging situations. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the team at Dungavel Immigration Removal Centre.
We think you need these skills to ace Detention Custody Officer in Strathaven
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role of a Detention Custody Officer.
Tailor Your Application:Make sure to customise your application for this specific role. Highlight your communication skills and any experience dealing with vulnerable individuals, as these are key traits we’re looking for in our DCOs.
Show Your Commitment:We value dedication, so express your enthusiasm for working in a challenging environment. Mention your willingness to learn and adapt, especially since full training will be provided!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at Mitie Group plc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects of the job, such as maintaining safety and security, supporting residents, and promoting positive behaviour. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a DCO, strong communication is crucial. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you've successfully interacted with diverse individuals, especially those who may be vulnerable or anxious. This will highlight your interpersonal skills and non-judgmental approach.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle pressure. Think of situations where you've had to remain calm and make quick decisions. Practising these scenarios beforehand will help you articulate your thought process during the interview.
✨Emphasise Your Flexibility and Team Spirit
The role requires flexibility in working hours and a collaborative approach. Be ready to discuss your availability for shifts and how you work well within a team. Share examples of how you've contributed to a positive team environment in previous roles, as this aligns with the values of treating residents with dignity and respect.
