At a Glance
- Tasks: Build strong relationships with key clients and ensure top-notch service delivery.
- Company: Join Argus Fire, a leading fire protection systems provider in the UK.
- Benefits: Enjoy a competitive salary, generous holiday, and life insurance.
- Other info: Dynamic work environment with opportunities for continuous learning.
- Why this job: Be part of a supportive team that values your growth and development.
- Qualifications: Experience in account management and excellent communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
Location: Stourbridge
Reports To: Service Department Manager
Argus Fire, launched in 1982, is now part of the Mitie Group. We are the UK's class-leading supplier of fire detection and fire protection systems. We design, install, and maintain all types of automatically operating fire extinguishing systems and electronically activated fire detection and alarm systems for large projects through to servicing small standalone products. We currently have over 200 employees and have offices based in Stourbridge (HQ), Manchester and London.
Despite our ongoing success, we are never content on standing still and continue to re-invest significant amounts into the development of our products, services and platforms.
Why join us?
- Come and work with a talented, motivated and friendly group of like-minded colleagues.
- Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues.
- Best part of a company that invests heavily in apprenticeships and ongoing learning and development.
Duties:
- Liaising with clients and building sustainable relationships
- Liaising with the service team prior to key client meetings to discuss actions
- Providing feedback to service team to implement corrective actions
- Working closely with remedials team to allow for quotations to be completed successfully
- Providing reports and updates to the Service Manager on key clients' account management activities
- Continually looking for ways to improve the relationships with key clients and the service we offer
- Conducting regular client review meetings to assess service performance and identifying any improvement opportunities
- Working with the wider service team to ensure works are scheduled and delivered effectively
- Monitoring contract performance including KPIs, response times and client satisfaction
- Any other reasonable requests from the business
Candidate Skill Requirements:
- Previous experience within a Key Account Manager or similar role
- Experience within the sprinkler industry is desirable but not essential
- Strong understanding of service-based contracts and client management
- Excellent communication and relationship building skills
- Strong organisational skills
Benefits:
- Competitive salary
- 25 days holiday plus bank holidays
- Life Insurance
- 24 hours GP Helpline
- Employee Assistance Program
Key Account Manager in Stourbridge employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Stourbridge
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Mitie Group plc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Mitie Group plc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager in Stourbridge
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Mitie Group plc.:When writing your cover letter, make sure to tailor your message specifically for Mitie Group plc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Mitie Group plc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Mitie Group plc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Mitie Group plc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
