At a Glance
- Tasks: Ensure a safe shopping experience while providing top-notch customer service.
- Company: Join Mitie, a supportive and professional retail security team.
- Benefits: Earn £13.23 per hour with paid lunch breaks and guaranteed hours.
- Other info: Enjoy generous leave, uniform provided, and ongoing training for success.
- Why this job: Make a real difference in your community while building a rewarding career.
- Qualifications: SIA licence required or willingness to train; customer-focused attitude essential.
The predicted salary is between 13 - 13 £ per hour.
We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie.
What You'll Be Doing
- Providing a visible, reassuring presence on the shop floor
- Delivering outstanding customer service at all times
- Deterring theft, anti-social behaviour and public order offences
- Carrying out regular store patrols
- Operating CCTV systems to reduce crime and stock loss
- Working closely with store management teams
- Supporting partnerships with Police and local crime networks
- Using Body Worn CCTV to enhance safety for everyone onsite
What You'll Need
- A valid SIA licence (or willingness to complete the training - we may be able to support you with this)
- A full 5-year checkable employment or education history (this is essential for vetting)
- A proactive, professional and customer-focused approach
Why Join Mitie?
- £13.23 per hour + PAID LUNCH BREAK (so you earn more for your time)
- Guaranteed contracted hours, giving you stability, certainty and peace of mind
- Generous annual leave, so you can properly switch off, recharge and enjoy time away from work
- Pension schemes to help you plan and build for your future
- Uniform provided, so you have everything you need to feel confident from day one
- SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress
- Full induction and ongoing training, giving you the knowledge, support and confidence to succeed
Retail Security Officer in Staplehurst employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
