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- Tasks: Lead and support cleaning teams to ensure high-quality service delivery.
- Company: Join the Facilities Management team at HMP Millsike.
- Benefits: Competitive salary, career development, and a chance to make a difference.
- Why this job: Make an impact in a unique environment while developing your leadership skills.
- Qualifications: Experience in supervising teams and strong organisational skills required.
- Other info: Work in a secure environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for an experienced Soft Services Supervisor to join our Facilities Management team at HMP Millsike. In this key role, you will lead the Cleaning Team and Stores Operatives, ensuring high standards of service delivery across the prison.
About the Role
- Supervise and support cleaning and stores teams to deliver safe, efficient, and high-quality soft services.
- Oversee daily cleaning operations across the prison estate.
- Manage warehouse/stores processes including stock control, deliveries, and inventory accuracy.
- Ensure full compliance with security procedures, health & safety regulations, and FM standards.
- Maintain accurate records and support audits, inspections, and continuous improvement initiatives.
- Undertake line-management responsibilities, including rostering, absence management, and performance management of the team.
- Work closely with prisoners and other partner agencies across the site.
- Work closely with the Head of Facilities Management to deliver service excellence.
- Work closely with the Waste and Sustainability Managers to achieve sustainability targets.
What We're Looking For
- Experience supervising soft services teams in FM, custodial, healthcare, education, or similar environments.
- Strong leadership, communication, and organisational skills.
- Knowledge of cleaning operations, stock management, and compliance requirements.
- Ability to work safely and effectively within a secure environment (HMPPS vetting required).
- BICSc Certificate in Cleaning Supervision (desirable).
- FM-related qualifications (desirable).
- Proficient IT skills including MS Word and MS Excel, and the ability to multi-task, prioritise and manage competing demands.
- Strong understanding and respect for confidentiality.
- Full security vetting is required in this role.
Soft Services Supervisor - HMP Millsike in Stamford Bridge employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Supervisor - HMP Millsike in Stamford Bridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in custodial environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching HMP Millsike and its operations. Knowing the ins and outs of the prison's cleaning and stores processes will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've successfully managed teams in the past, especially in high-pressure environments. This will help us see you as a strong candidate for the Soft Services Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Soft Services Supervisor - HMP Millsike in Stamford Bridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Soft Services Supervisor role. Highlight your experience in supervising teams, especially in facilities management or similar environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your leadership skills and experience with compliance and safety regulations.
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have with cleaning operations, stock management, or working in secure environments. We love seeing how your past roles have prepared you for this position!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you brush up on your knowledge of soft services and facilities management. Understand the specific cleaning operations and stock management processes relevant to HMP Millsike. This will show that you're not just interested in the role, but that you’re genuinely prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your experience supervising teams. Think of examples where you've successfully led a team, managed performance, or improved service delivery. Highlighting your leadership style and how you motivate others can really set you apart.
✨Understand Compliance and Safety
Familiarise yourself with health and safety regulations, especially in a secure environment like a prison. Be prepared to talk about how you ensure compliance and maintain high standards. This shows you take safety seriously and understand the importance of following procedures.
✨Prepare Questions
Have a few thoughtful questions ready for the interviewers. Ask about their expectations for the role, how they measure success, or what challenges the team currently faces. This demonstrates your interest in the position and helps you gauge if it’s the right fit for you.
