At a Glance
- Tasks: Protect M&S stores and deliver top-notch customer service.
- Company: Join the friendly M&S and Mitie family.
- Benefits: Earn £14.90 per hour with fantastic perks like life assurance and childcare vouchers.
- Other info: Enjoy company-funded training and use cutting-edge tech for reporting.
- Why this job: Make a real difference in keeping people and assets safe while growing your skills.
- Qualifications: Must have security experience and a valid SIA Licence.
The predicted salary is between 31000 - 32000 £ per year.
Retail Security Officer – M&S
Location: Relief position in M&S stores (London Colney, Cheshunt, Brentcross, Borehamwood etc)
Salary: £14.90 per hour
Candidate must have 5 years trackable working history in the UK. At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
Why you'll love this job
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.90 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company‑funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
What we're looking for
- Experience: Security experience essential.
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm.
Your role
- Stay compliant: Follow all policies and legal requirements.
- Use tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay alert: Report hazards and remain vigilant.
- Be professional: Handle challenging situations with calm and professionalism.
- Emergency ready: Contact emergency services when needed.
If you are passionate about customer service and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.
Relief Security Officer in St Albans employer: Mitie Group plc.
At M&S, we pride ourselves on being an exceptional employer, offering a supportive work culture that values both security and customer service. With competitive pay of £14.90 per hour and a range of benefits including life assurance and childcare vouchers, we ensure our employees feel valued and secure. Our commitment to professional growth through company-funded training and the use of cutting-edge technology makes this role not just a job, but a meaningful career opportunity in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even at M&S. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share specific examples of how you've handled challenging situations in the past. This will demonstrate your professionalism and customer service skills.
✨Tip Number 3
Stay updated on tech! Familiarise yourself with the latest security technologies, like body-worn cameras and mobile reporting tools. Mentioning your tech-savviness can give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from our site, so make sure to submit your application there. It shows you're genuinely interested in joining the M&S family.
We think you need these skills to ace Relief Security Officer in St Albans
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5 years of trackable working history in the UK. We want to see how your past roles have prepared you for this position, especially in security or customer service.
Tailor Your Application:Don’t just send a generic application! Use the job description to guide you and tailor your CV and cover letter to reflect how your skills match what we’re looking for at M&S.
Be Professional and Personable:Remember, we value excellent customer service. When writing your application, let your personality shine through while maintaining a professional tone. Show us that you can handle challenging situations with calm and enthusiasm!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Relief Security Officer and be ready to discuss how you would handle various situations, especially in a retail environment like M&S.
✨Showcase Your Customer Service Skills
Since M&S values outstanding customer service, prepare examples from your past experiences where you successfully managed customer interactions. Highlight how you maintained professionalism while ensuring safety.
✨Familiarise Yourself with Technology
Get comfortable with the tech tools mentioned in the job description, like body-worn cameras and mobile devices. Be prepared to discuss how you would use these tools effectively for incident reporting during your interview.
✨Demonstrate Proactivity and Vigilance
Think of scenarios where you had to be proactive in your previous roles. Share specific instances where you identified potential hazards or improved processes, showing that you can stay alert and take initiative in a security role.
