At a Glance
- Tasks: Manage scheduling for cruises, ensuring resources are deployed effectively and jobs are completed on time.
- Company: Join a dynamic team in the cruise industry with a focus on customer satisfaction.
- Benefits: Competitive salary, paid lunch, and opportunities for weekend work.
- Other info: Flexible work environment with potential for career growth.
- Why this job: Be part of an exciting environment where your scheduling skills make a real difference.
- Qualifications: Strong communication skills and advanced Excel proficiency required.
The predicted salary is between 35000 - 35000 £ per year.
Proactive and reactive scheduling, supporting the Cruise Manager with the daily recs, and day before preparation for the following days scheduled cruises.
Responsibilities:
- Using the latest scheduling software, manage the delivery of jobs allocated to the Core/Cruise operation.
- Ensure that the correct resource is deployed to achieve first time fixes for customers, using internal officers to subcontractors as appropriate, with the aim of ensuring that the job is attended within the specified SLAs.
- Manage the completion of required jobs supporting the Cruise/Core manager and ensure all required documentation is completed.
- Ensure all systems and equipment are checked in line with procedure and take prompt action to rectify any issues.
- Ensure correct staffing levels for day-to-day activity across ships as per client request in line with accurate requirements from the customer per ship.
- Inform staff as far in advance as possible of allocations and times on roster; double check schedules prior to confirming with staff to ensure that no duplications of duties have been made.
- Adjust schedule and cover any shortfalls resulting from sickness or absence reported.
- Ensure that all Service Providers understand their requirements weekly including any external contract support, ensuring they understand dates & timings, cruise locations and site protocols when they arrive for each shift.
- Ensure standards of dress, safety (PPE) and presentation are always maintained in line with client expectation and report back any requirements to office manager.
Qualifications:
- Good communication skills.
- Advanced Excel user.
- Work as part of a team as well as on own.
- Regular weekend work.
- Prepared to work in a fluid and adapting environment.
- Able to be proactive as well as reactive.
- Clean driving licence.
Full Time (50 hours this includes paid lunch and on call duties) Salary: £35,000 Shift Pattern: 5 days and 2 off
Cruise/Core Scheduler in Southampton employer: MITIE GROUP PLC
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise/Core Scheduler in Southampton
✨Tip Number 1
Get to know the company culture! Research the organisation and its values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions that test your problem-solving skills. Think of examples from your past experiences where you had to be proactive or reactive, just like the role requires.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best fit!
We think you need these skills to ace Cruise/Core Scheduler in Southampton
Some tips for your application 🫡
Show Off Your Scheduling Skills: Make sure to highlight any experience you have with scheduling software or managing resources. We want to see how you can proactively and reactively handle scheduling tasks, just like the role requires!
Communication is Key: Since good communication skills are a must, don’t forget to showcase your ability to convey information clearly. Whether it’s through your cover letter or CV, let us know how you keep everyone in the loop!
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any errors or duplications, just like you would when confirming schedules. This shows us you’re serious about accuracy and reliability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MITIE GROUP PLC
✨Know Your Scheduling Software
Familiarise yourself with the latest scheduling software mentioned in the job description. Be ready to discuss your experience with similar tools and how you’ve used them to manage resources effectively.
✨Demonstrate Proactive Problem-Solving
Prepare examples of how you've been proactive in previous roles, especially in scheduling or resource management. Think about times when you anticipated issues and took action before they became problems.
✨Communication is Key
Since good communication skills are essential for this role, practice articulating your thoughts clearly. Be prepared to explain how you would ensure all staff and service providers are informed and aligned with schedules.
✨Show Flexibility and Adaptability
This role requires working in a fluid environment, so be ready to share experiences where you successfully adapted to changes. Highlight your ability to adjust schedules and cover shortfalls efficiently.