At a Glance
- Tasks: Protect the store and its people while delivering excellent customer service.
- Company: Join the dynamic Waitrose and Mitie family with a focus on security.
- Benefits: Earn £15.62 per hour plus great perks like childcare vouchers and life assurance.
- Other info: Receive full training and support, with opportunities for personal development.
- Why this job: Be part of an evolving team and make a real difference in retail security.
- Qualifications: Previous security experience and an SIA License are essential.
The predicted salary is between 15.62 - 15.62 £ per hour.
- Fixed Term Store Protection Officer – Waitrose
- Crewkerne
- Payrate £15.62
- BREAKS UNPAID
- Guaranteed Number of hours per week, permanent location
- Job Overview
- Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values.
- £ £15.62 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers!
- Fantastic opportunity to join the evolving Waitrose and Mitie family!!
- Full and extensive training will be provided including MAYBO and key focus on customer service.
- Fully supported by the NOC and be provided with technology such as body worn camera and incident reporting device.
- Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance.
- What we are looking for
- Previous security experience
- SIA License
- Excellent communication skills at all levels.
- Energy and enthusiasm
Main Duties
- Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devises to aid in the reporting of all incidents.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
There are also additional courses that are contractually required.
- Work in a systematic, methodology and orderly way.
- Training
- Fully and satisfactorily complete all required competency training.
- To undertake training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
- Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
- #J-18808-Ljbffr
Store Protection Officer in Somerset employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Protection Officer in Somerset
✨Get Involved with Local Security Events
Check out local security forums or events happening in your area. These gatherings are great for meeting pros in the field, getting insider info about temporary roles, and building your visibility in the security-services community.
✨Connect with Security Suppliers and Agencies
Temporary positions in security often come from agencies that specialise in placing candidates. Reach out to these agencies directly and let them know you’re available. Often, they can put you forward for roles faster than traditional job applications!
✨Keep Your Skills Up to Date
Stay sharp with your security knowledge! Consider brushing up on your certifications or attending short courses that might be relevant to temporary roles. This will show potential employers, like Mitie Group plc., that you’re committed and ready to hit the ground running.
✨Don't Forget to Apply on Our Website!
When you find roles that catch your eye, don’t forget to apply through our website! It streamlines the process and increases your chances of getting noticed. Agencies love it when candidates show initiative!
We think you need these skills to ace Store Protection Officer in Somerset
Some tips for your application 🫡
Show Off Your Security Skills:When applying for a temporary role in security services, make sure to highlight any relevant skills or certifications you have—like SIA (Security Industry Authority) licences or first aid training. We want to see your qualifications shine through so that we know you’re ready to jump in and keep things safe!
Tailor That CV for Security:Your CV should reflect your experience directly related to security services. Include any past roles where you’ve managed safety, handled security equipment, or dealt with incident responses. Let’s make sure it’s bespoke to show that you're the perfect fit for the type of environment we work in at Mitie Group plc..
Stay Clear on Availability:Since it’s a temporary position, we really need to know when you’re available to start and how flexible you can be with your hours. Be upfront about your schedule in your cover letter so we can assess whether it fits our needs. It’ll save us both a lot of time!
Use Real Examples in Your Cover Letter:Don’t just tell us you're attentive and reliable; share specific experiences that demonstrate those traits. Reference real incidents where you’ve successfully de-escalated a situation or dealt with a challenging scenario. This is your chance to show us what you’d bring to the table at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Understanding Protocols
In the security services industry, it’s crucial to familiarise yourself with the relevant protocols and regulations in your area. Brush up on emergency procedures and reporting protocols, as interviewers might ask you scenario-based questions to assess your readiness for on-the-job situations.
✨Highlighting Flexibility
As this is a temporary role, emphasise your adaptability and willingness to jump in wherever needed. Talk about any previous temporary positions where you've successfully adjusted to new environments, showcasing your ability to handle diverse situations.
✨Showcasing Communication Skills
Good communication is key in security services, whether it's to de-escalate a situation or effectively report incidents. Be prepared to demonstrate your ability to communicate clearly and calmly, possibly through role-playing scenarios during the interview.
✨Knowledge of Security Tools
Familiarise yourself with the tools commonly used in security services, such as surveillance systems or access control software. If you've had experience with any specific technologies, be sure to mention them, as this could set you apart from other candidates.
