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- Tasks: Deliver top-notch customer service while ensuring a safe environment for everyone.
- Company: Join Mitie, a leader in security services with a focus on community safety.
- Benefits: Enjoy competitive pay, paid breaks, and fantastic employee perks.
- Other info: Great opportunities for progression and development within a supportive team.
- Why this job: Make a real difference by creating a safe space for customers and colleagues.
- Qualifications: Must hold a current SIA licence and have a checkable employment history.
The predicted salary is between 33800 - 33800 £ per year.
Pay rate: £16.27ph
Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers. You must hold a current SIA licence.
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.
Main duties
- To deliver industry leading customer service
- To create a safe environment, free from crime and the fear of crime for customers and colleagues
- To manage anti-social behaviour and build relationships with those that cause this
- Engage with members of the public by providing a welcoming presence
- Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
- Support the Police and crime partnerships where required to aid with the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Retail Elite Security Officer in Somerset employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Elite Security Officer in Somerset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to manage anti-social behaviour effectively.
✨Tip Number 3
Dress the part! As a Retail Elite Security Officer, you'll want to present yourself professionally. Make sure you’re dressed smartly for the interview to reflect the high standards expected in the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your commitment to joining the team.
We think you need these skills to ace Retail Elite Security Officer in Somerset
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you can create a welcoming environment and manage any tricky situations with ease.
Be Clear About Your SIA Licence: Don’t forget to mention your current SIA licence in your application. It’s a must-have for this role, so make it easy for us to see that you meet this requirement right from the start.
Detail Your Employment History: Since we need a full 5-year checkable employment history, be thorough and honest about your past jobs. This helps us understand your background and ensures a smooth vetting process.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you’re familiar with the role of a Retail Elite Security Officer. Brush up on customer service skills and understand how to manage anti-social behaviour. Research Mitie's values and how they align with your own.
✨Showcase Your SIA Licence
Since holding a current SIA licence is crucial, be ready to discuss your experience and how it relates to the job. Bring a copy of your licence to the interview to show you’re prepared and serious about the position.
✨Demonstrate Your People Skills
This role is all about engaging with the public and providing excellent customer service. Prepare examples of how you've successfully handled difficult situations or provided support in previous roles. Be friendly and approachable during the interview!
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the training programme, progression opportunities, and how they handle anti-social behaviour. This shows your interest and helps you gauge if it's the right fit for you.