Maintaining high security and safety standards while treating residents with dignity and respect
This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation.
No Experience? No Problem!, Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.
We're looking for respectful, caring, and resilient individuals to join our team. If you have: Strong communication and interpersonal skills A calm and non-judgemental approach Great problem-solving abilities The ability to stay composed under pressure, No prior experience or qualifications are needed-full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus.
To apply, you must:
- Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen
- Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted)
- Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting
- Hold a full UK manual driving licence (at least 12 months of experience)
- Have fewer than 7 points on your licence and no driving bans in the last 12 months
Short-Term Holding Facility DCO: £30,119 based on 42 hours per week, Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Why Join Us?
- Work-life balance - structured shifts for stability, up to 1 year in advance so you can plan your goals and travel.
- Career growth - start with a Level 3 Apprenticeship, with opportunities for leadership roles
- Continued personal development with full support given to enhance your career.
- Free parking and uniform
- Training: 4-week fully paid training course
- A great selection of benefits incl. Access to on-line GP services, share options and a generous holiday allowance.
- Pension and Life assurance
- Reward & Recognition scheme.
- Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and Health & Wellbeing Benefits. AND as a DCO, you can apply for a Blue Light discount card.
Detention Custody Officer in Solihull employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
