At a Glance
- Tasks: Manage client communications, schedule work, and maintain accurate records.
- Company: Join Tersus, part of Mitie, where people thrive together.
- Benefits: Enjoy competitive benefits, free parking, and a supportive team environment.
- Other info: Collaborative culture with a focus on teamwork and personal growth.
- Why this job: Be part of a growing business with real progression opportunities.
- Qualifications: Previous admin experience, strong organisation skills, and confident communication.
ROLE: Administrator
HOURS: 37.5 Hours per week (Full time)
LOCATION: Dinnington Sheffield
At Tersus (a Part of Mitie), our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an organised and proactive Administrator who will support our growing team by managing client communications, scheduling work, and maintaining accurate survey records across client databases.
Role Responsibilities:
- Contact clients directly to arrange appointments, book works, and confirm scheduling requirements.
- Coordinate daily and weekly schedules to ensure jobs are planned efficiently.
- Input survey data, job updates, and client information accurately onto internal and client databases.
- Manage incoming calls, emails, and customer enquiries while providing a professional and helpful service.
- Liaise with surveyors, and the laboratory to support smooth job delivery and communication.
- Maintain accurate administrative records, documentation, and reports.
- Support the wider team with general administration duties and workload coordination.
Required Qualifications:
- Previous administration or scheduling experience preferred.
- Strong organisational skills with excellent attention to detail.
- Confident communication skills with a professional telephone manner.
- Ability to manage multiple tasks and work effectively under pressure.
- Competent IT skills, including experience using databases and Microsoft Office systems.
- Ability to work independently and collaboratively as part of a team.
What\u2019s in it for you?
- Be part of a supportive team within a growing business that offers progression opportunities.
- Access to company benefits and discounts programmes, including pension schemes.
- Free on-site parking and a collaborative, people-focused working environment.
There\u2019s a place for you at Mitie, join us today!
Administrator in Sheffield employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.