Mitie Group plc. is looking for a Servicedesk Operator to join our team in a full-time role. The job involves managing phone calls and emails, supporting employees, and logging information into a central database.
You will act as the first line of contact, ensuring timely input and output of help desk data, and monitoring SLA performance. The role requires strong literacy and numeracy, confident MS Office skills, and excellent written and verbal communication.
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Service Desk Operator: Customer Support Pro employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
