Mitie Group plc. in Lurgan is seeking a Service Delivery Manager to lead a 24/7 Alarm Receiving Centre team and ensure delivery against client SLAs while maintaining BS5979 compliance.
You will drive performance, manage incidents and ongoing improvement, and produce regular reports for clients and internal stakeholders. On-site employment with 40 hours per week and on-call allowance of £200/month is provided.
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Senior Service Delivery Manager, 24/7 Alarm Center employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
