At a Glance
- Tasks: Protect M&S stores and deliver outstanding customer service while ensuring safety.
- Company: Join the friendly M&S and Mitie family, committed to security excellence.
- Benefits: Earn £14.90 per hour with perks like life assurance and childcare vouchers.
- Other info: Enjoy professional growth with company-funded training and a supportive community.
- Why this job: Make a real difference in a dynamic environment with cutting-edge tech.
- Qualifications: Security experience and a valid SIA Licence required.
The predicted salary is between 30992 - 30992 € per year.
Location: M&S Greenford
Salary: £14.90 per hour Guaranteed 40+ hours per week & must work weekend
Candidate must have 5 years trackable working history in UK.
At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
WHY YOU'LL LOVE THIS JOB:
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.90 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
WHAT WE'RE LOOKING FOR:
- Experience: Security experience essential
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm
YOUR ROLE:
- Stay Compliant: Follow all policies and legal requirements.
- Use Tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay Alert: Report hazards and remain vigilant.
- Be Professional: Handle challenging situations with calm and professionalism.
- Emergency Ready: Contact emergency services when needed.
If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.
Security Officer in Scotland employer: Mitie Group plc.
At M&S, we pride ourselves on being an exceptional employer, offering a supportive work culture that values both security and customer service. With competitive pay of £14.90 per hour, comprehensive benefits, and opportunities for professional growth through continuous training and SIA Licence renewal, our Security Officers play a vital role in safeguarding our stores while enjoying a fulfilling career. Join the friendly M&S family in Greenford, where your contributions are recognised and rewarded, and you can thrive in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even at M&S. A friendly chat can sometimes lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. M&S values outstanding service, so think of examples where you’ve gone above and beyond to help someone.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with body-worn cameras and mobile devices, as these are key tools in the role. Mention any relevant experience during your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly.
We think you need these skills to ace Security Officer in Scotland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant security experience and customer service skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about security and customer service. Share specific examples of how you've protected people or assets in previous roles.
Show Off Your SIA Licence:Since a valid SIA Licence is essential for this role, make sure to mention it prominently in your application. We need to know you’re certified and ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you brush up on your security knowledge and understand M&S's approach to safety. Familiarise yourself with their policies and the technology they use, like body-worn cameras. This shows you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role emphasises outstanding customer service, think of examples from your past experiences where you went above and beyond for customers. Be ready to discuss how you can balance security duties while maintaining a friendly atmosphere.
✨Stay Calm Under Pressure
Security roles can be challenging, so prepare to demonstrate how you handle stressful situations. Think of a time when you had to stay composed during an emergency or conflict, and explain your thought process and actions clearly.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or how M&S measures success in their security teams. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
