Retail Security Officer – M&S Rugby Elliots Field
Salary £13.58 per hour, guaranteed 40+ hours per week. Join M&S as a Security Officer, where you’ll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.
Responsibilities
- Operate in a fast‑paced retail environment, staying alert, responsive and ready to step in when needed.
- Create a welcoming store environment, greeting customers and delivering professional support to both customers and colleagues.
- Help keep our stores safe and secure by preventing loss, responding to incidents, identifying risks and supporting safe ways of working.
- Use store technology, including mobile reporting systems and body‑worn cameras, to support store operations and incident management.
- Stay calm under pressure, responding to challenging situations or supporting emergency procedures with professionalism and confidence.
- Work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
- Adapt quickly to changing situations, showing flexibility as retail moves fast and each day is different.
Qualifications
- Previous security experience is preferred.
- A valid SIA licence is desirable, although not essential.
- Strong communication and interpersonal skills.
- A calm, confident and professional approach.
- A proactive mindset with the ability to make sound decisions quickly.
- A genuine passion for customer service and keeping people safe.
- Ability to provide a 5‑year checkable work history within the UK.
Benefits
- £13.58 per hour
- Guaranteed 40+ hours per week
- 20% colleague discount (after a qualifying period)
- Company‑funded SIA licence renewal
- Share Incentive Plan
- Save As You Earn Scheme
- Cycle to Work Scheme
- Life Assurance
- Childcare Voucher Scheme
