At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a real difference in your community by preventing crime and ensuring safety.
- Qualifications: SIA licence preferred; own transport is a plus for varied locations.
The predicted salary is between 27500 - 30000 € per year.
Pay rate: £13.23
Various Shifts (to be discussed at interview)
Area to cover will include Southend, Rochford, East Mayne, Rayleigh Weir. This will include weekends and late nights.
Job Overview
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence. Own transport highly desirable owing to mixed locations and timings.
Vetting
It is vital that you have a full 5‑year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Responsibilities
- To deliver industry‑leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear body‑worn CCTV to support the reduction of crime and increase colleague and customer safety
Benefits to Working With Mitie
- Contracted hours
- Annual leave entitlement
- Pension and life insurance schemes
- Free uniform supplied
- SIA re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprentice schemes
- Progression and development opportunities
- All breaks are paid
Relief Retail Security Officer in Rochford employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive pay rate of £13.23 along with a range of benefits including annual leave, pension schemes, and comprehensive training programmes. With a strong focus on creating a safe shopping environment, our work culture fosters collaboration and community engagement, providing ample opportunities for career progression and personal growth in the vibrant areas of Southend, Rochford, East Mayne, and Rayleigh Weir.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Rochford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might have connections in the retail security sector. You never know who might have a lead on a job that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for security roles and practice your answers. Show them you’re not just about keeping the peace but also about delivering top-notch customer service.
✨Tip Number 3
Dress the part! When you go for interviews, make sure you look professional. It shows you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Relief Retail Security Officer in Rochford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail security or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Relief Retail Security Officer role. Keep it friendly and professional, and let us know what excites you about working with Mitie.
Be Honest About Your History:Remember, we need a full 5-year checkable employment/education history. Be upfront about your background to avoid any hiccups later on. Transparency is key, and it helps us get to know you better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Relief Retail Security Officer. Familiarise yourself with the importance of customer service in creating a safe shopping environment and how your role can deter crime.
✨Highlight Your SIA Licence
If you hold a current SIA licence, be sure to mention it! This is a key requirement for the role, and showcasing your qualifications will demonstrate your readiness and commitment to the position.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with difficult customers or responding to incidents. Think of examples from your past experiences that showcase your problem-solving skills and ability to maintain safety.
✨Show Enthusiasm for Customer Service
Mitie values exceptional customer service, so express your passion for helping others. Share any relevant experiences where you went above and beyond to ensure a positive experience for customers or colleagues.
