Assistant Security Manager in Rochester

As deputy security manager you will support the daily security operations at Grain LNG, working Monday to Friday, 50 hours a week. You will support the security manager in the delivery of the 24/7 security operations at National Grid Grain LNG and assist in managing, utilising and operating all the security related systems required on the contract.

Your responsibilities include:

• Providing operational guidance to security officers, ensuring that all the contract's security needs and responsibilities are met to the highest standards.
• Liaising with and supporting all services on the contract with the aim of exceeding client expectations.
• Responding, supporting and maintaining the highest standard of security and innovation on the contract.
• Supporting the security teams and the Supervisors with their individual and team development.

Main Duties:

• Take personal responsibility in your actions in relation to the client, colleagues and company reputation.
• Engage staff throughout the 21-day shift pattern to ensure the highest standards of welfare and service.
• Be fully conversant with the layout of the contract and aware of the current threats and challenges faced by the client; train, advise and update the security officers.
• Take operational ownership of the rota, holidays and sickness tracking.
• Respond to all aspects of the contract's emergency response, acting as command and control for incidents when necessary.
• Drive and deliver training linked to operational needs.
• Update and maintain the Assignment Instructions and develop emergency evacuation and major incident response procedures.
• Patrol and support the security team using your own initiative and in response to the day-to-day running of the contract.
• Be a visible and trusted leader and manager.
• Support in the recruitment, induction and development of staff to the highest standards.
• Maintain all written records and reporting in a correct and timely fashion.
• Deliver and maintain training and individual records of all Security Officers.
• Report any Health and Safety issues or other incidents following the correct escalation procedure.
• Keep up to date with and comply with legislation relevant to the role.

Qualifications:

• Security Guarding or Door Supervisor
• CCTV
• Able to get SC Clearance

What we are looking for:

Training & Development:

• Ensure all team members are up to date with mandatory training.
• Update the Training Matrix spreadsheet monthly.
• Encourage Supervisors to update their team's training records.
• Encourage all officers to update and complete their training needs.
• Deliver training linked to operational needs.
• Maintain individual training records for all Security Officers.
• Support Supervisors and Officers with personal development plans.
• Drive and promote continuous learning and growth.
• Drive teamwork and best practice.

Operational Support:

• Support the Security Manager in 24/7 operations.
• Provide operational guidance to Supervisors and Officers.
• Patrol and support the team as needed.
• Respond to emergency alarms and incidents.
• Act as command and control during incidents when required.
• Maintain up-to-date Assignment Instructions and emergency procedures.
• Stand in for the Accounts Manager when required.

Leadership & Management:

• Engage with staff across the 21-day shift pattern.
• Be a visible and trusted leader.
• Support recruitment, induction, and development of staff.
• Lead by example and motivate the team.
• Coach, counsel, and advise staff during duties.
• Promote the “One Team” ethos.

Communication & Reporting:

• Liaise with all services on the contract to exceed client expectations.
• Maintain accurate and timely written records and reports.
• Report any health and safety issues or incidents.
• Escalate failures or issues to the Security Account Manager or Operations Manager.
• Implement client threat escalation procedures when necessary.
• Ensure confidentiality and report any breaches.

Systems & Compliance:

• Operate and manage all contract-related security systems.
• Ensure compliance with Mitie's information security procedures.
• Report actual or suspected security incidents.
• Use PPE and equipment correctly and report deficiencies.
• Stay up to date with relevant legislation and company policies.