At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance on site.
- Company: Join a leading security firm dedicated to excellence and professionalism.
- Benefits: Gain valuable experience, training opportunities, and a chance to make a difference.
- Other info: Dynamic role with opportunities for growth and continuous self-development.
- Why this job: Be proactive in safeguarding people and property while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 24000 - 30000 £ per year.
To protect our customers’ property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties – Operations
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with Industry and Statutory Legislation (obtain a front‑line licence in either Security Guarding or Door Supervision) and wear it at all times while carrying out duties.
- The Customer also requires a CCTV PSS SIA Licence. Additional courses are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Ensure licence is renewed 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and the Communication Centre to report all incidents.
Qualifications
- Previous Security Experience
- SIA Licence
- SC Clearance (desirable)
Retail Security Officer — Proactive, Licensed & Alert employer: Mitie Group plc.
As a Retail Security Officer with us, you will be part of a dynamic team dedicated to ensuring the safety and security of our customers and their assets. We pride ourselves on fostering a supportive work culture that prioritises continuous training and professional development, allowing you to enhance your skills and advance your career. Located in a vibrant retail environment, we offer competitive benefits and a commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer — Proactive, Licensed & Alert
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and any recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to security roles. Think about how you would handle specific situations and be ready to share your experiences that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Security Officer — Proactive, Licensed & Alert
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you fully understand the Retail Security Officer role. Familiarise yourself with the job description and think about how your experience aligns with the key responsibilities and qualifications. This will help us see that you’re a perfect fit!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to highlight relevant skills and experiences that match the job requirements. Use keywords from the job description to show us you’ve done your homework and are genuinely interested.
Show Off Your Training and Licences:Make sure to mention any relevant training or licences you hold, like your SIA Licence. We want to know you’re compliant with industry standards and ready to hit the ground running. If you have additional training, don’t forget to include that too!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Share your passion for security and customer service, but also let your personality shine through. This helps us get a sense of who you are beyond just your qualifications.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any recent changes and be ready to discuss how you would proactively suggest improvements to enhance service delivery.
✨Showcase Your Compliance Knowledge
Be prepared to talk about your understanding of UK laws and regulations related to security. Highlight any previous experience where you ensured compliance with legal obligations and safety requirements, as this will demonstrate your commitment to maintaining high standards.
✨Demonstrate Situational Awareness
During the interview, share examples of how you've stayed alert to potential threats or hazards in past roles. Discuss how you used common sense and initiative to handle challenging situations, as this is crucial for a Retail Security Officer.
✨Emphasise Continuous Development
Express your willingness to undertake additional training and professional development. Mention any relevant courses you've completed or plan to take, showing that you're proactive about enhancing your skills and knowledge in the security field.
