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- Tasks: Provide top-notch customer service while ensuring store safety and security.
- Company: Join a dynamic retail environment focused on safety and community engagement.
- Benefits: Enjoy potential SIA license support and a collaborative team atmosphere.
- Why this job: Make a real impact by reducing crime and enhancing customer experiences.
- Qualifications: SIA license preferred; must have a 5-year checkable history.
- Other info: Opportunity to work closely with police and management for community safety.
The predicted salary is between 24000 - 36000 £ per year.
To deliver industry leading customer service
-To deter violence and public order offences
-To conduct patrols of the store
-Utilising CCTV systems to support the reduction of crime and stock loss
-Liaise with the store management teams
-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
It is preferred that you hold a current SIA licence or SIA certificate (licence can be provided) and that you have a full 5-year checkable employment/education history.
Retail Security Officer employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarize yourself with the latest security technologies and practices, especially CCTV systems. Being knowledgeable about how these systems work will not only help you in your role but also impress the hiring team.
✨Tip Number 2
Build a strong understanding of customer service principles. As a Retail Security Officer, you'll need to balance security with providing excellent service, so showcasing your ability to handle customer interactions positively is key.
✨Tip Number 3
Network with professionals in the security industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for positions like the one at StudySmarter.
✨Tip Number 4
If you don’t already have an SIA licence, consider starting the process to obtain one. Highlighting your commitment to meeting this requirement can set you apart from other candidates.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in security or customer service roles. Mention specific instances where you successfully deterred crime or handled public order offences.
Showcase Your Skills: Detail your skills related to CCTV operation, patrols, and liaising with management and law enforcement. This will demonstrate your capability to fulfill the job requirements effectively.
Include Your SIA Licence Information: If you hold a current SIA licence or certificate, mention it prominently in your application. If not, express your willingness to obtain one and highlight your commitment to safety and compliance.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your understanding of the role and how your background aligns with the company's goals in reducing crime and enhancing customer safety.
How to prepare for a job interview at Mitie Group plc.
✨Showcase Your Customer Service Skills
Since delivering industry-leading customer service is a key part of the role, be prepared to share examples of how you've provided excellent service in previous positions. Highlight your ability to handle difficult situations with professionalism.
✨Demonstrate Your Knowledge of Security Protocols
Familiarize yourself with common security practices and protocols, especially those related to retail environments. Be ready to discuss how you would deter violence and manage public order offences effectively.
✨Discuss Your Experience with CCTV Systems
If you have experience using CCTV systems, make sure to mention it. Explain how you have utilized these systems in the past to reduce crime and stock loss, and be prepared to discuss any relevant training or certifications.
✨Emphasize Team Collaboration
This role requires liaising with store management and police partnerships. Share examples of how you've successfully worked as part of a team in previous roles, and express your willingness to collaborate for the safety of customers and colleagues.
