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- Tasks: Protect customers' property and ensure safety in a retail environment.
- Company: Join a leading security firm with a focus on professional development.
- Benefits: Flexible hours, competitive pay, and opportunities for training and growth.
- Other info: Dynamic role with potential for career advancement and continuous training.
- Why this job: Make a real difference by ensuring safety and security for customers.
- Qualifications: Must have a valid SIA licence and at least 1 year of retail security experience.
The predicted salary is between 24000 - 30000 £ per year.
Must have valid door supervisor licence.
Must have at least 1 year of retail security experience.
Must be flexible.
Job Overview
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key performance indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
- The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience.
- SIA License.
- SC Clearance desirable.
Retail Security Officer employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail security field. You never know who might have a lead on a job or can put in a good word for you. Plus, attending industry events can help us meet potential employers face-to-face.
✨Tip Number 2
Prepare for interviews by practising common questions related to retail security. Think about scenarios where you've had to handle difficult situations or emergencies. We want to show that we can stay calm and professional under pressure!
✨Tip Number 3
Don’t forget to showcase your flexibility! Employers love candidates who can adapt to changing schedules and demands. Be ready to discuss how your previous experience has prepared you for this kind of role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that retail security officer position!
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your retail security experience in your application. We want to see how your past roles have prepared you for this position, so don’t hold back on the details!
Licence Matters: Since a valid door supervisor licence is a must-have, ensure you mention it clearly in your application. If you’ve got any additional relevant licences, like a CCTV PSS SIA Licence, throw those in too!
Follow the Instructions: Read through the job description carefully and tailor your application to match. We love it when candidates show they understand what we’re looking for by aligning their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you’re familiar with the job description and the specific requirements, like the need for a valid door supervisor licence and retail security experience. Brush up on relevant laws and regulations so you can confidently discuss how you’ll comply with them.
✨Showcase Your Experience
Prepare to share specific examples from your previous roles that highlight your skills in security operations. Think about times when you successfully handled challenging situations or improved security measures, as this will demonstrate your capability and initiative.
✨Stay Flexible
Since flexibility is key for this role, be ready to discuss your availability and willingness to adapt to changing circumstances. Highlight any past experiences where you’ve had to adjust your approach or schedule to meet the needs of your employer.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s security protocols and training opportunities. This shows your interest in continuous self-development and helps you understand how you can contribute to their goals while also growing in your career.