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For Companies At a Glance
- Tasks: Ensure site security, conduct patrols, and provide excellent customer service.
- Company: Join a dynamic retail environment focused on safety and support.
- Benefits: Competitive pay, full training, and opportunities for personal development.
- Why this job: Be the frontline hero in maintaining safety and security while helping others.
- Qualifications: Retail experience, strong communication skills, and ability to handle pressure.
- Other info: Full-time role with a supportive team and room for growth.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Pay rate: £12.60 Various Shifts (to be discussed at interview)
Job Overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Responsibilities
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie\’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
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Retail Security Officer employer: MITIE GROUP PLC
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help us feel more confident and articulate when it’s our turn to shine.
✨Tip Number 3
Dress the part! For a Retail Security Officer role, we want to look professional yet approachable. A smart outfit can make a great first impression and show that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Show Off Your Retail Experience: Make sure to highlight your proven retail experience in your application. We want to see how your background makes you a great fit for the Retail Security Officer role, so don’t hold back on those relevant details!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the best candidate for the job.
Demonstrate Your Communication Skills: Since excellent communication is key for this role, showcase your skills in your written application. Use proper grammar and structure to reflect your ability to communicate effectively, just like you would in the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MITIE GROUP PLC
✨Know Your Retail Security Basics
Before the interview, brush up on your knowledge of retail security protocols and practices. Familiarise yourself with ASCONE and how it applies to maintaining site security. This will show that you’re proactive and understand the core responsibilities of the role.
✨Demonstrate Customer Service Skills
Since delivering customer service is a key part of the job, think of examples from your past experience where you successfully handled difficult situations or provided excellent service. Be ready to share these stories during the interview to highlight your communication skills.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with a potential threat or a challenging customer. Practise your responses to these scenarios, focusing on your ability to stay calm under pressure and use common sense to resolve issues.
✨Show Your Commitment to Training
Make sure to express your willingness to undertake all required training and your commitment to continuous self-development. Mention any relevant certifications or training you've completed in the past, as this demonstrates your dedication to the role and your professional growth.