At a Glance
- Tasks: Ensure safety and security at DWP sites while providing excellent customer service.
- Company: Join Mitie, a leading security provider making a difference in communities.
- Benefits: Flexible travel opportunities and a chance to work with a dedicated team.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a vital role that protects people and property in your community.
- Qualifications: Previous security experience and a valid DS Licence required.
The predicted salary is between 24000 - 30000 £ per year.
At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.
Job Overview
- Flexibility to travel, as this role will cover various DWP sites within Kingston and surrounding areas.
- Ensure a safe and secure environment for the DWP staff, visitors, and property.
- Patrol the premises regularly to identify potential security threats.
- Monitor and control access to the building, ensuring proper identification and verification.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors in any security-related matter.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Call emergency services and Communication Centre to report all incidents.
What we are looking for:
- Previous Security Experience
- DS Licence required
ReliefOfficer employer: Mitie Group plc.
At Mitie, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and professional growth. Our team members enjoy comprehensive training, opportunities for advancement, and the chance to make a real impact in their communities while ensuring safety and security at various DWP sites in Kingston and surrounding areas.
StudySmarter Expert Advice🤫
We think this is how you could land ReliefOfficer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Relief Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your security knowledge and customer service skills. Think about scenarios you might face on the job and how you'd handle them. This will show potential employers that you're ready to tackle any situation with confidence.
✨Tip Number 3
Don’t just apply anywhere; focus on companies like Mitie that align with your values. When you find a role that excites you, apply through our website to ensure your application gets the attention it deserves!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace ReliefOfficer
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for security in your application! Mention any relevant experience or training that highlights your commitment to keeping people safe and secure.
Tailor Your CV:Make sure your CV is tailored to the Relief Officer role. Highlight your previous security experience and any specific skills that match the job description, like customer service or emergency response.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We want to know why you’re a great fit for the team, so focus on your key strengths and experiences without rambling.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Mitie.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Relief Officer, like patrolling, monitoring access, and responding to emergencies. This will show that you're not just passionate but also well-informed about what the role entails.
✨Demonstrate Customer Service Skills
Since this role involves interacting with staff and visitors, be ready to discuss your customer service experience. Think of examples where you've handled difficult situations or provided excellent service. This will highlight your ability to maintain professionalism in challenging circumstances.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical security situations. Practice how you would respond to various scenarios, such as identifying a potential threat or dealing with an emergency. This will help you articulate your thought process and decision-making skills during the interview.
✨Show Your Flexibility and Commitment
Since the role requires travel and adaptability, be prepared to discuss your availability and willingness to cover different sites. Emphasise your commitment to the job and how you can contribute to the team’s success, especially in maintaining a safe environment for everyone.
