At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance at Lewisham Shopping Centre.
- Company: Join a leading security team in a vibrant shopping environment.
- Benefits: Earn £15.18 per hour with flexible shifts and ongoing training opportunities.
- Other info: Dynamic role with potential for career growth in the security industry.
- Why this job: Make a real difference in community safety while developing your skills.
- Qualifications: Previous security experience and SIA licence required; CCTV licence is a plus.
The predicted salary is between 31 - 32 £ per hour.
LEWISHAM SHOPPING CENTRE - SE13 7HB
£15.18 PER HOUR - RELIEF OFFICER
Including - Days and Night Shifts
Job Overview
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience
- SIA License
- CCTV License Advantageous
Relief Security Officer - Lewisham Shopping Centre employer: Mitie Group plc.
At Lewisham Shopping Centre, we pride ourselves on being an exceptional employer that values the safety and well-being of both our employees and customers. With competitive pay rates starting at £15.18 per hour, a commitment to continuous training and professional development, and a supportive work culture that encourages teamwork and accountability, we provide a rewarding environment for Relief Security Officers. Our location in the heart of Lewisham offers unique opportunities to engage with a diverse community while ensuring a secure shopping experience for all.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer - Lewisham Shopping Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might have insights about the Relief Security Officer role at Lewisham Shopping Centre. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Assignment Instructions and relevant legal requirements. Show us you’re not just a candidate but someone who’s genuinely interested in providing top-notch security services.
✨Tip Number 3
Don’t forget to highlight your previous security experience during interviews. We want to see how your past roles have prepared you for this position, so be ready to share specific examples of how you’ve handled challenging situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Lewisham Shopping Centre. Let’s get you started on this exciting journey!
We think you need these skills to ace Relief Security Officer - Lewisham Shopping Centre
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant security experience and any specific licences you hold, like the SIA or CCTV. We want to see how your skills match up with what we're looking for!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Relief Security Officer role at Lewisham Shopping Centre. Be sure to mention your commitment to safety and customer service.
Follow Instructions Carefully:Pay close attention to the application instructions on our website. We appreciate candidates who can follow guidelines, as it shows you can handle the responsibilities of the role!
Show Your Enthusiasm:Let us know why you're excited about this opportunity! A bit of personality goes a long way in your application. We love seeing candidates who are genuinely interested in joining our team.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you’re familiar with the published Assignment Instructions for the role. This shows that you understand the expectations and can discuss how you would comply with them during your shifts.
✨Highlight Relevant Experience
Be ready to talk about your previous security experience. Share specific examples of how you've handled challenging situations or ensured safety in past roles. This will demonstrate your capability and readiness for the position.
✨Show Your Commitment to Training
Mention any additional training or certifications you’ve completed, especially those related to security and health & safety. This reflects your dedication to continuous self-development, which is crucial for this role.
✨Stay Calm Under Pressure
Prepare to discuss how you maintain professionalism in difficult situations. Interviewers will want to know how you handle stress and ensure safety, so have a few scenarios ready where you successfully managed a tough situation.
