At a Glance
- Tasks: Deliver top-notch customer service while ensuring a safe shopping environment.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy contracted hours, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a real difference by creating a secure space for customers and colleagues.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 12 - 15 £ per hour.
Pay rate: Various Shifts (to be discussed at interview)
Job Overview:
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting:
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties:
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Relief Corporate Security Officer employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training programmes and apprenticeship schemes, Mitie fosters a supportive work culture where every team member can thrive. Located in a dynamic retail environment, employees enjoy competitive benefits such as contracted hours, paid breaks, and access to exclusive discounts, making it a rewarding place to build a career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Corporate Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you’d handle difficult situations in-store, as this will show us your problem-solving skills and customer service focus.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and ready to represent Mitie. First impressions matter, especially in a role focused on safety and security.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the team.
We think you need these skills to ace Relief Corporate Security Officer
Some tips for your application 🫡
Show Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike.
Be Clear About Your Experience:Make sure to detail your employment and education history clearly. We need a full 5-year checkable history, so don’t leave anything out! This helps us understand your background and ensures a smooth vetting process.
Mention Your SIA Licence:If you hold a current SIA licence or certificates, shout about it! If not, let us know if you're open to training for one. It shows your commitment to the role and willingness to learn, which we really appreciate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Relief Corporate Security Officer. Familiarise yourself with the importance of customer service in creating a safe shopping environment and how your role can deter crime.
✨Highlight Relevant Experience
If you have previous experience in security or customer service, be ready to share specific examples. Discuss how you've handled difficult situations or contributed to a safer environment in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think about how you would respond to potential security threats or customer conflicts. Practising these scenarios can help you articulate your thought process clearly.
✨Show Enthusiasm for Training and Development
Mitie offers training for SIA licences and other development opportunities. Express your eagerness to learn and grow within the company, as this shows you're committed to both your personal growth and the safety of the store.
