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For Companies At a Glance
- Tasks: Observe and prevent theft while supporting investigations in B&Q stores.
- Company: Join B&Q, a leading high-street retailer with a focus on security.
- Benefits: Enjoy competitive pay, employee discounts, and flexible benefits.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Must drive, have SIA licence, and strong customer service experience.
- Other info: Great opportunities for career progression and training resources.
The predicted salary is between 13 - 16 £ per hour.
As a Store Detective you operate across B&Q stores, using observation skills to prevent theft, support investigation and prosecution of criminals.
Main Duties
- Observe, deter and arrest those engaged in criminal activity.
- Liaise with police and crime‑prevention partners to stay up to date with crime trends.
- Build local network to identify and disrupt crime.
- Report incidents accurately and in a timely fashion.
- Attend court to provide evidence when required.
Qualifications & Experience
- Must be able to drive – essential for the role.
- High‑level SIA licence – store detective experience highly desirable.
- Strong customer‑service background and experience in a customer‑facing role.
- Excellent observational skills, confident handling sensitive situations.
- Proactive, forward‑thinking and adaptable – thrive in a variable environment.
- Strong written and verbal communication (GCSE English or equivalent).
- Self‑motivated, positive personality, can‑do attitude, eagerness to learn.
Benefits
- Competitive pay
- Cycle‑to‑work scheme
- Employee discounts at over 850 retailers
- Virtual GP
- Flexible benefits platform
- Cash prizes
- Opportunities to progress your career and gain training resources.
Store Detective - Reading and surrounding areas employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective - Reading and surrounding areas
✨Tip Number 1
Network like a pro! Connect with people in the retail and security sectors, especially those who work at B&Q or similar stores. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your observational skills and customer service experience. Share specific examples of how you've handled tricky situations in the past.
✨Tip Number 3
Stay updated on crime trends! Familiarise yourself with local crime issues and be ready to discuss them. This shows you're proactive and genuinely interested in the role of a Store Detective.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Store Detective - Reading and surrounding areas
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your observational skills and customer service experience in your application. We want to see how you can use these skills to deter theft and support investigations.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your experiences and qualifications. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application: Don’t just send a generic application! Tailor it to the Store Detective role by mentioning specific duties from the job description. Show us why you’re the perfect fit for this position at B&Q.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Store Detective does. Familiarise yourself with the key responsibilities like observing and deterring theft, liaising with police, and reporting incidents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Observational Skills
During the interview, be prepared to discuss situations where you've used your observational skills effectively. Think of examples from previous jobs or experiences where you noticed something unusual and took action. This will demonstrate your ability to handle the core duties of the role.
✨Communicate Clearly and Confidently
Since strong communication skills are essential for this position, practice articulating your thoughts clearly. You might be asked to explain how you'd handle sensitive situations, so think about your approach and be ready to share your strategies. Confidence is key!
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Share examples of times when you went above and beyond in previous roles, whether it was improving customer service or tackling a problem head-on. This will highlight your proactive nature and eagerness to learn, which are crucial for a Store Detective.
