At a Glance
- Tasks: Lead the security team, manage incidents, and ensure safety at The Oracle Shopping Centre.
- Company: Join a dynamic team at a leading shopping centre with a focus on safety and security.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Opportunity for growth and collaboration with local agencies.
- Why this job: Make a real difference in community safety while developing your leadership skills.
- Qualifications: Experience in security management and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
- Job Role : Security Shift Manager
- Job Role Description
- Managing with CRSM the timekeeping and attendance of the Control Room and Security team members
- Working with the wider security management team to ensure the health, safety & welfare all onsite
- Manage yours and the Security team workloads and tasks effectively, able to prioritise works, scheduled and reactive in-line with operational needs
- Manage effectively, incidents that affect Hammerson, Mitie, Occupiers and the general public
- Business Continuity, continued operation of the Security team and shopping centre following agreed SOPs and disaster recovery protocols
- Maintain through control room operations the Hammerson site and building security, and safety at all times
- Providing a professional and high standard of response to all telephone and email enquiries
- Leadership of the Mitie Security team on duty ensuring all issues are dealt with correctly
- Identify training and development needs of members of the Security team and work with the wider security management team to coordinate training implementation
- As part of the wider security management team provide supervision & support for all Mitie on site personnel
- Provide timely and effective communication to all within the business including as relevant, the centre manager, duty manager, wider management team and Mitie senior management on:
- - Incidents that occur on or affect the Centre
- -Update and collate incident information, Daily Reports and other analytic reporting systems that are in use
- - Serious incident tracking, reporting and management
- - Absence & lateness reporting
- - Ensure all incidents are logged and managed effectively through to completion
- - Ensure logging of incidents and crimes with TVP when required
- - Effectively communicate business issues to the relevant centre departments
- Maintain the standards of the Security for access / egress for staff, contractors and visitors using systems, SOP and other agreed processes available
- Carry out/ensure effective and efficient patrols are untaken to aid with Compliance, crime prevent and safety of all staff, contractors and visitors across the entire site
- To be fully conversant with the methods of the working of all security related systems and to ensure that it is of a standard and quality commensurate with the requirements of the property and operation
- Ensure that all Security staff receive the required level of supervision
- Ensure that all Security staff have read, understood and signed all relevant SOP and Risk Assessments
- Ensure that complete and updated SOP and RA are being followed. Where site or procedure instructions are not being followed, ensure that corrective actions are raised.
- Handle all day-to-day enquiries which arise from whatever source in respect of the daily operation of the security of the centre.
- To develop and maintain good working relations with applicable local agencies and services, police etc.
- Undertake and action, to the required standard any reasonable request from management or client.
- Completion and checking of all accident and Health and Safety reports, and uploading to reporting systems
- Ensure the issue of keys is in line with procedure and fully auditable
- Undertake performance reviews and performance appraisals of those within the Security team to aid with individual staff development, career progression and service delivery
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Security Shift Manager in Reading employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Security Shift Manager in Reading
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Shift Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group plc.. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Shift Manager candidates.
✨Directly Apply to Mitie Group plc.
Don’t forget to apply for the Security Shift Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group plc..
We think you need these skills to ace Security Shift Manager in Reading
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
