At a Glance
- Tasks: Lead and manage facilities operations, ensuring top-notch service delivery and financial performance.
- Company: Dynamic company focused on operational excellence and client satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Join a vibrant team with opportunities for innovation and growth.
- Why this job: Make a real impact in a fast-paced role while developing your leadership skills.
- Qualifications: Experience in property management, strong financial acumen, and excellent communication skills.
The predicted salary is between 50000 - 65000 € per year.
We are looking for an experienced and driven Property & Facilities Manager to lead the delivery and growth of a facilities management contract. This is a pivotal role responsible for ensuring operational excellence, financial performance, and strong stakeholder relationships across the portfolio.
You will take full ownership of contract performance—overseeing service delivery, managing financial outcomes, and driving continuous improvement—while leading and developing a high-performing team. This role suits someone who thrives in a fast-paced, client-facing environment and has a strong commercial mindset.
Key Responsibilities- Contract & Operational Leadership: Take full accountability for the successful delivery of all services within the contract, including soft services. Ensure consistent, high-quality service delivery across all sites in line with contractual requirements. Maintain full operational and statutory compliance, ensuring all PPMs are completed within SLA timeframes. Manage operational KPIs including PPMs, open/aged jobs, and quotes. Oversee asset capture and manage changes effectively. Drive continuous improvement through the use of management information (MI).
- Financial & Commercial Management: Own the P&L and ensure strong financial performance across the contract. Manage forecasts including outturn, WIP, and debt, driving improvements against financial targets. Ensure the contract meets all budgetary requirements. Work with clients to identify and develop new project opportunities. Manage and agree capital and major works programmes.
- Client & Stakeholder Management: Build strong working relationships with internal and external stakeholders. Act as the primary contact for clients, providing regular updates and reporting on performance. Produce monthly reports for senior management and clients. Ensure Service Level Agreements (SLAs) and contractual obligations are consistently achieved.
- Team Leadership & Development: Develop and maintain a robust and sustainable contract team structure. Lead performance management processes including appraisals, HR matters, and succession planning. Promote and support apprenticeship programmes. Conduct regular team briefings to ensure alignment and performance focus.
- Health, Safety & Compliance: Ensure all health & safety regulations and guidelines are strictly adhered to. Monitor, investigate, and report on accidents and near misses. Maintain risk registers and FMRs in line with compliance standards.
- Operational Efficiency & Innovation: Drive productivity through the effective use of systems and technology (PDA, handheld solutions, job management tools, vehicle tracking). Promote efficiency across all operational activities.
- Proven experience in property or facilities management within a commercial environment
- Strong P&L management and commercial awareness
- Senior-level team leadership experience
- Ability to plan, prioritise, and work independently
- Strong communication and stakeholder management skills
- Proactive, organised, and results-driven approach
Properties & Facilities Manager employer: Mitie Group plc.
As a leading employer in the facilities management sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and operational excellence. Our team enjoys competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact in a fast-paced environment. Located in a vibrant area, we offer a supportive atmosphere where innovation and collaboration thrive, making us an ideal choice for those seeking a rewarding career in property and facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Properties & Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and facilities management sector. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in managing contracts and teams. This will help you showcase your fit for the role and impress the interviewers.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific examples of how you've improved service delivery or financial performance. Use metrics to back up your claims—numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can drive operational excellence and build strong stakeholder relationships. Your next opportunity could be just a click away!
We think you need these skills to ace Properties & Facilities Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property & Facilities Manager role. Highlight your experience in facilities management, P&L ownership, and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and built strong stakeholder relationships in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate your impact on financial performance and service delivery. We love seeing results-driven candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you thoroughly understand the role of a Property & Facilities Manager. Brush up on your knowledge of facilities management, P&L oversight, and operational compliance. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the concepts but have successfully applied them.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to talk about your leadership style and experiences. Think of examples where you've developed a team or improved performance. Highlight how you’ve managed appraisals or succession planning in the past, as this will resonate well with the interviewers.
✨Prepare for Financial Discussions
Given the financial responsibilities tied to this position, brush up on your financial management skills. Be ready to discuss how you've managed budgets, forecasts, and P&L in previous roles. You might even want to bring along some metrics or reports that demonstrate your success in driving financial performance.
✨Build Rapport with Stakeholders
This role requires strong client and stakeholder management skills. Prepare to share how you've built relationships in the past, especially in a client-facing environment. Think about how you can demonstrate your communication skills and ability to provide regular updates and reports, as these are key to maintaining strong partnerships.
