At a Glance
- Tasks: Protect customers and colleagues while providing top-notch security and customer service.
- Company: Join Mitie, a leader in Total Security Management with a supportive team culture.
- Benefits: Competitive pay of £16 per hour and flexible shift patterns.
- Other info: Opportunity to work with diverse teams and develop conflict resolution skills.
- Why this job: Make a real difference by ensuring safety and security in retail environments.
- Qualifications: Retail security experience and excellent communication skills are essential.
The predicted salary is between 33280 - 41600 € per year.
Retail Area Security Support Officer Devon and Cornwall. Payrate £16. Full UK driving licence. Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.
Responsibilities
- To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
- To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
- To proactively deter and prevent anti-social behaviour, theft and criminal activity.
- Liaising with the store management, Police and other external agencies when required.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
Qualifications
- The elite security officer will need to be a team player with an enthusiastic attitude.
- Able to work on their own initiative.
- Retail security experience.
- Flexible approach to work to suit the business needs with an ability to work with different teams as required.
- Excellent communication skills are required both written and verbal.
- Capable in the use of technology.
- The ability to identify triggers to conflict along with excellent mediation skills.
- The ability to conduct yourself to high ethical standards.
- Conflict resolution trained.
- Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
- To maximise the use of BWCCTV during confrontational situations.
Elite Area Relief Security Officer in Plympton employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and wellbeing of its employees while fostering a supportive and dynamic work culture. As a Retail Elite Security Officer in the beautiful regions of Devon and Cornwall, you will benefit from competitive pay, flexible working patterns, and opportunities for professional growth within a dedicated team committed to delivering outstanding customer service. Join us to make a meaningful impact in your community while enjoying a rewarding career with ample training and development prospects.
StudySmarter Expert Advice🤫
We think this is how you could land Elite Area Relief Security Officer in Plympton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conflict resolution skills! Since this role involves dealing with difficult situations, think of examples from your past experiences where you've successfully diffused tension. We want to see how you handle pressure!
✨Tip Number 3
Be flexible and adaptable! Highlight your willingness to cover various shifts and locations during the interview. Show that you can roll with the punches and are ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Elite Area Relief Security Officer in Plympton
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight any retail security experience you have. We want to see how you've handled tough situations and provided excellent customer service in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see why you'd be a great fit for the Elite Area Relief Security Officer role.
Tailor Your Application:Make sure to tailor your application to match the job description. Mention your flexibility and ability to work with different teams, as well as your conflict resolution skills. We love seeing candidates who understand what we're looking for!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Elite Area Relief Security Officer. Familiarise yourself with the key duties like providing a reassuring security presence and handling conflict resolution. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you had to liaise with management or external agencies, and be ready to discuss your approach to diffusing difficult situations.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to adapt to different shift patterns and work locations. Share experiences where you’ve successfully collaborated with various teams or adjusted your approach to meet business needs. This will show that you’re a team player who can handle the dynamic nature of retail security.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your conflict resolution skills. Think through potential situations you might encounter on the job and how you would handle them. Practising these responses will help you articulate your thought process clearly during the interview.
