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- Tasks: Manage maintenance requests and log work orders using the Maximo system.
- Company: Join Mitie Group plc, a leader in facilities management.
- Benefits: Gain valuable experience in a regulated environment with competitive pay.
- Other info: Strong communication skills and organisational abilities are essential.
- Why this job: Be part of a team that ensures top-notch customer service in defence facilities.
- Qualifications: GCSEs in English and Maths; experience in helpdesk roles preferred.
The predicted salary is between 25000 - 30000 £ per year.
Mitie Group plc. is seeking a Helpdesk Operative in Plympton, UK. The role involves managing maintenance requests, logging work orders using the Maximo CAFM system, and ensuring excellent customer service.
The ideal candidate will have:
- Experience in facilities management helpdesk roles
- Strong organizational skills
- The ability to maintain high data quality
Essential qualifications include GCSEs in English and Maths. This position requires strong communication skills and the ability to work in a regulated defense environment.
Defence Facilities Helpdesk Specialist (Maximo) in Plympton employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Defence Facilities Helpdesk Specialist (Maximo) in Plympton
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those who work with Maximo. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond to help someone, as this will show you’re a great fit for the role.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight how you manage multiple tasks and maintain data quality. Use specific examples from your past roles to back it up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Defence Facilities Helpdesk Specialist (Maximo) in Plympton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and any previous helpdesk roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your organisational abilities!
Show Off Your Communication Skills: Since this role requires strong communication skills, include examples in your application that demonstrate how you've effectively communicated with customers or team members in the past. We love a good story!
Highlight Your Attention to Detail: In a regulated defence environment, maintaining high data quality is crucial. Use your application to illustrate how you’ve ensured accuracy in your previous roles. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Maximo
Make sure you brush up on your knowledge of the Maximo CAFM system. Familiarise yourself with its features and functionalities, as you might be asked to demonstrate your understanding or even solve a hypothetical scenario during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues effectively, as this role heavily relies on maintaining high customer satisfaction.
✨Organisational Skills Matter
Be ready to discuss how you manage multiple tasks and prioritise work orders. You could share techniques or tools you use to stay organised, as strong organisational skills are crucial for this position.
✨Communicate Clearly and Confidently
Since this role requires strong communication skills, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to build your confidence and ensure you can convey your ideas effectively, especially in a regulated environment.