ROLE: Contract Manager 6 Month FTC
LOCATION: Peterborough
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an experienced Contract Manager to lead the delivery of integrated facilities management services at a flagship 97,000m² manufacturing site in Peterborough. This fixed-term opportunity will oversee Engineering, Cleaning, Security, Catering and Specialist Suppliers, ensuring exceptional service delivery, compliance and customer satisfaction.
Role Responsibilities:
- Act as the primary client contact, building strong relationships and ensuring exceptional FM service delivery.
- Manage contract performance, budgets, KPIs, reporting, audits and continuous service improvements.
- Oversee facilities maintenance, major works, subcontractors and procurement activities to meet contractual standards.
- Drive operational performance through effective CAFM management, maintenance planning and value-added initiatives.
- Lead and develop site teams while ensuring full compliance with health & safety, statutory and QHSE requirements.
Required Qualifications:
- City & Guilds, equivalent technical qualification, or significant facilities management experience within a client-facing environment.
- Proven experience managing FM contracts, including budgets, KPIs, subcontractors, procurement activities and service delivery performance.
- Strong knowledge of health & safety legislation, environmental compliance and QHSE requirements, with IOSH or NEBOSH qualifications desirable.
- Excellent communication, customer service and stakeholder management skills, with the ability to lead teams and drive performance in fast-paced operational environments.
- Strong understanding of technical services, asset management, CAFM systems and integrated FM delivery within manufacturing, industrial, FMCG or similar environments.
What's in it for you?
- Opportunity to lead the delivery of integrated facilities services at a flagship manufacturing site.
- Responsibility for a diverse operation covering Engineering, Cleaning, Security and Catering services.
- Exposure to a global manufacturing client within a high-profile contract.
- Ongoing development and leadership opportunities within Mitie.
There's a place for you at Mitie, join us today!
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Contract Manager (6 Month FTC) in Peterborough employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
