At a Glance
- Tasks: Maintain and service Fire and Security systems while delivering top-notch customer service.
- Company: Join a vibrant company with a focus on career progression and teamwork.
- Benefits: Enjoy a competitive salary, vehicle allowance, and comprehensive benefits.
- Other info: Dynamic work environment with opportunities for personal growth and training.
- Why this job: Make a real difference in safety while developing your technical skills.
- Qualifications: Technical background in electrical/electronic industry and customer service experience preferred.
The predicted salary is between 30000 - 40000 € per year.
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.
Responsibilities
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and reactive call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
What We're Seeking
- A technical background in the electrical / electronic industry.
- Good all-round knowledge of Fire and Security Systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
Benefits
- Competitive salary, vehicle allowance, and a comprehensive benefits package.
- Vibrant company culture, career progression opportunities.
Fire & Security Service Engineer in Oxford employer: Mitie Group plc.
As a Fire & Security Service Engineer with us, you'll be part of a vibrant company culture that prioritises exceptional customer service and professional development. We offer competitive salaries, vehicle allowances, and a comprehensive benefits package, ensuring our employees feel valued and supported in their career progression. Join us in maintaining high standards in Fire and Security systems while enjoying the unique advantages of working in a collaborative and growth-oriented environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Service Engineer in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or online webinars to meet potential employers and learn about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems like Gent or Hikvision, make sure to highlight that in conversations. Bring up your technical background and how it aligns with what they’re looking for.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and technical scenarios. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Fire & Security Service Engineer in Oxford
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical background in the electrical or electronic industry. We want to see your knowledge of Fire and Security systems, so don’t hold back on showcasing your experience!
Customer Service is Key:Since we value exceptional customer service, share any relevant experiences where you’ve gone above and beyond for a customer. This will help us see how you can contribute to our world-class service.
Be Organised:Demonstrate your excellent organisational skills in your application. Whether it’s through your work history or how you manage tasks, we want to know how you keep everything running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical background and understanding of the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in previous roles. This position values world-class customer service, so be ready to demonstrate your ability to communicate effectively and maintain strong relationships with clients.
✨Organisational Skills Matter
Think about how you manage your time and resources. Be prepared to discuss how you plan and respond to service calls, as well as how you maintain stock levels. Highlighting your organisational skills will show that you're ready to handle the responsibilities of the role.
✨Show Your Professionalism
Dress appropriately for the interview and maintain a professional demeanor throughout. First impressions count, especially in a role that involves front-line customer contact. A polished appearance and respectful attitude can set you apart from other candidates.
