Better Places, Thriving Communities
Location: Norwich
Hourly Rate: £17.51
Position: Dedicated relief officer for the National Security Operation Room
Hours: Contracted to 30 hours per week with additional hours potentially available
It is desirable to have previous CCTV control room experience and a CCTV licence however it is not an essential criteria.
Position Overview
We are seeking a highly professional and proactive Security Officer to safeguard our client's people, property, and critical assets. The role is pivotal in ensuring the integrity, safety, and continuity of operations while maintaining compliance with all regulatory, statutory, and corporate standards.
The successful candidate will consistently deliver service excellence and understand their purpose and care about the assets the role is protecting, including the client's reputation and operational objectives.
Key Responsibilities
Security & Risk Management
- Maintain vigilance over the work environment to identify potential threats, disruptions, or breaches.
- Respond promptly and professionally to incidents, escalating to appropriate authorities or teams as required.
- Maintain detailed and accurate incident reports, supporting robust governance and regulatory compliance.
- Demonstrate composure and professionalism when handling challenging situations, ensuring the protection of people, assets, and data.
- Adhere to scheduled check-ins and communication protocols to maintain operational integrity.
Operational Excellence
- Ensure compliance with all relevant policies, procedures, legal, and regulatory requirements, under the guidance of the Corporate Security Managers.
- Execute duties with diligence and professionalism, adhering to Assignment Instructions (AI's) and maintaining the highest standards of service delivery.
- Monitor operational processes and proactively suggest improvements to enhance service quality and efficiency.
- Adhere to statutory and organisational Health & Safety regulations, reporting any potential risks immediately.
Training & Professional Development
- Maintain all required licences and certifications, including Security Guarding, Door Supervision, and CCTV PSS SIA, ensuring they are always current.
- Complete all mandatory competency and compliance training to the highest standard.
- Engage in continuous professional development to maintain and enhance job knowledge and operational expertise.
- Utilise technology effectively to achieve work objectives and maintain accurate records.
Candidate Profile
- Strong situational awareness, attention to detail, and commitment to compliance and ethical standards.
- Demonstrate that you understand the purpose of your role and be curious on what is happening in the environment you work in.
- Excellent communication, interpersonal, and problem-solving skills.
- Demonstrate a sense of pride in your appearance
- Proven experience within the security sector, ideally within corporate or financial services environments.
Current SIA Licence (Security Guarding/Door Supervision), with CCTV PSS preferred.
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Dedicated relief officer for the National Security Operation Room in Norwich employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
