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- Tasks: Safeguard M&S stores while providing top-notch customer service and using tech for incident reporting.
- Company: Join Mitie Group plc, a leader in security services with a focus on customer care.
- Benefits: Enjoy a 20% discount at M&S and company-funded training for SIA Licence renewal.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team that values safety and customer satisfaction.
- Qualifications: Must have 5 years of UK work history and a valid SIA Licence.
The predicted salary is between 28200 - 28200 £ per year.
Mitie Group plc. is hiring for a Security position at M&S Cramlington, offering an hourly rate of £13.58. Candidates must have at least 5 years of trackable working history in the UK and a valid SIA Licence.
The role involves safeguarding M&S stores, delivering exceptional customer service, and engaging with technology for incident reporting.
Benefits include a 20% M&S discount and company-funded training for SIA Licence renewal.
Experience in security is essential, along with strong communication skills.
Security Officer: Customer-Focused Guard with Tech Tools in Northumberland employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer: Customer-Focused Guard with Tech Tools in Northumberland
✨Tip Number 1
Make sure you know the company inside out! Research Mitie Group and M&S, so you can show off your knowledge during interviews. This will help us stand out as a candidate who genuinely cares about the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Get comfy with tech tools! Familiarise yourself with any incident reporting software or security tech that might be used in the role. Showing that you're tech-savvy will give us an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available there to help you land that job!
We think you need these skills to ace Security Officer: Customer-Focused Guard with Tech Tools in Northumberland
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years of experience in the security field. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your past work.
SIA Licence is Key: Don’t forget to mention your valid SIA Licence in your application. It’s a must-have for this position, and we need to know you’re all set to go from day one!
Customer Service Matters: Since this role is all about delivering exceptional customer service, include any relevant experiences where you’ve gone above and beyond for customers. We love seeing candidates who are passionate about helping others!
Engage with Tech: Talk about your comfort level with technology, especially in relation to incident reporting. If you’ve used any tech tools in your previous roles, let us know! It shows you’re ready to embrace the tech side of security.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you brush up on your security knowledge and the specific requirements of the role. Familiarise yourself with the SIA Licence regulations and how they apply to customer service in a retail environment like M&S.
✨Showcase Your Experience
With at least 5 years of trackable working history required, be ready to discuss your previous roles in detail. Highlight specific situations where you demonstrated strong communication skills and effectively handled security incidents.
✨Tech Savvy is Key
Since the role involves engaging with technology for incident reporting, be prepared to talk about any tech tools you've used in past positions. If you have experience with reporting software or security systems, make sure to mention it!
✨Customer Service Matters
This position is not just about security; it's also about delivering exceptional customer service. Think of examples where you've gone above and beyond for customers, and be ready to share those stories during the interview.