At a Glance
- Tasks: Monitor staffing and respond to incidents in a fast-paced control room environment.
- Company: Join a dynamic National Operations Centre dedicated to keeping people safe.
- Benefits: Enjoy a competitive salary, work-life balance, and full training.
- Other info: Flexible shifts with opportunities for personal growth in a supportive team.
- Why this job: Make a real impact by ensuring safety and smooth operations across multiple sites.
- Qualifications: No specific background needed, just confidence and calmness under pressure.
The predicted salary is between 29600 - 29600 £ per year.
Control Room Administrator – Days & Nights (4 on / 4 off)
National Operations Centre, Northampton
£29,600 per year
4 on / 4 off – days & nights
Permanent, full-time
Our National Operations Centre runs 24/7, supporting thousands of people working across the UK.
When something goes wrong, when someone doesn't arrive on site, or when a lone worker misses a welfare check, you're the one who spots it, acts on it, and keeps people safe.
If you like fast-paced environments, problem-solving in real time, and being trusted to make decisions, this is the role for you.
- What You'll Be Doing
- No two shifts are the same, but you'll be trusted with real responsibility, including:
- Keeping a live eye on staffing and attendance across multiple sites
- Managing the process when someone runs late, doesn't turn up, or needs urgent support
- Monitoring welfare check calls and taking action if someone goes quiet
- Responding to duress alerts and escalating incidents quickly and calmly
- Handling calls and emails from sites and managers, often at the same time
- Recording incidents and actions accurately so nothing is missed
- Supporting smooth handovers so the next shift knows exactly what's going on
This is a role where attention to detail matters and people rely on you.
- Who We're Looking For
- You don't need to come from a control room background, but you do need to be:
- Confident using multiple computer systems at once
- Calm under pressure and able to think clearly when things get busy
- Naturally organised, accurate, and switched on
- Comfortable speaking to managers, clients, and site staff
- Reliable and flexible enough to work both day and night shifts
If you've worked in operations, admin, call handling, logistics, or a live monitoring environment, you'll feel right at home.
- What You'll Get
- A proper 4 on / 4 off shift pattern (real work-life balance)
- Full training — we don't throw you in at the deep end
- A secure, professional working environment
- A role that actually matters
Why Join Us?
Because this isn't just admin.
It's control, coordination, and calm decision-making in a role where your actions genuinely make a difference.
- If you're looking for a job that keeps you engaged, challenged, and trusted —
- #J-18808-Ljbffr
Control Room Administrator Days & Nights in Northampton employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Administrator Days & Nights in Northampton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Mitie Group plc. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Mitie Group plc.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Mitie Group plc. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Control Room Administrator Days & Nights in Northampton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Mitie Group plc.:This is your chance to really connect with the team at Mitie Group plc.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Mitie Group plc..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Mitie Group plc. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Mitie Group plc.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
