At a Glance
- Tasks: Handle night-time calls, log issues, and liaise with departments.
- Company: Join Mitie Group plc, a supportive and flexible workplace.
- Benefits: Zero-hours flexibility, full training, and a friendly team.
- Other info: Great opportunity to gain experience in a dynamic environment.
- Why this job: Perfect for night owls looking for flexible work and training.
- Qualifications: No experience needed; just bring your calm and professional phone skills.
The predicted salary is between 12 - 15 £ per hour.
Mitie Group plc is seeking a reliable Switchboard & Helpdesk Operator to join on a flexible bank contract for night shifts, from 22:00 to 07:00.
This role offers zero-hours flexibility, full training, and a supportive team environment.
You will handle night-time calls, log and escalate issues, and liaise with other departments while maintaining a calm, professional telephone manner.
Previous experience is not essential as training is provided.
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We think you need these skills to ace Night Switchboard & Helpdesk Agent - Flexible Hours
Telephone Manner
Call Handling
Issue Logging
Escalation Skills
Interdepartmental Liaison
Professionalism
Calmness Under Pressure
