At a Glance
- Tasks: Maintain and service Fire & Security systems across the UK.
- Company: Join Mitie Fire & Security, a fast-growing leader in the industry.
- Benefits: Enjoy competitive salary, vehicle allowance, and career progression opportunities.
- Other info: Empower your growth with training and development opportunities.
- Why this job: Make a real impact while working in a vibrant team culture.
- Qualifications: Technical background in electrical/electronic industry and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Join Mitie Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.
As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Mitie Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!
Our Role as a Fire & Security Service Engineer:
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re-active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems:
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
What We're Seeking:
We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position:
- A technical background in the electrical / electronic industry.
- Good all-round knowledge of Fire and Security Systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
At Mitie Fire & Security, you'll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you're ready to elevate your career while making a meaningful difference, we can't wait to hear from you!
Fire & Security Service Engineer in Newport employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Newport
✨Tip Number 1
Network like a pro! Reach out to current employees at Mitie Fire & Security on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge of fire and security systems. Be ready to discuss specific systems like Gent or Hikvision, as showing your expertise will impress the hiring team.
✨Tip Number 3
Showcase your customer service skills! Think of examples where you've gone above and beyond for clients. Mitie values exceptional service, so let them know how you can contribute to that culture.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Mitie Fire & Security family.
We think you need these skills to ace Fire & Security Service Engineer in Newport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fire and security shine through! We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in this field.
Tailor Your CV: Make sure your CV is tailored to the Fire & Security Service Engineer role. Highlight your technical background and any relevant experience with fire and security systems. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate when candidates can communicate effectively, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Mitie Fire & Security!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in previous roles. Mitie values a professional demeanor and effective communication, so be ready to demonstrate how you can maintain strong relationships with clients while addressing their needs.
✨Show Your Organisational Skills
Think of instances where you've successfully managed multiple tasks or projects. Highlighting your organisational skills will reassure the interviewers that you can handle the planning and response required for service calls effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and team dynamics. This not only shows your enthusiasm for the role but also helps you gauge if Mitie Fire & Security is the right fit for you.