At a Glance
- Tasks: Assist with admin duties, handle calls, and keep the office running smoothly.
- Company: Join RHI Industrials Ltd, a dynamic company in Matfen, Newcastle.
- Benefits: Enjoy flexible hours and a supportive work environment.
- Other info: Great opportunity for part-time work while studying or managing other commitments.
- Why this job: Perfect for those who love organisation and helping others in a vibrant setting.
- Qualifications: Strong communication, organisation skills, and Microsoft Office proficiency required.
The predicted salary is between 12 - 15 £ per hour.
RHI Industrials Ltd is seeking a part-time Administrator to join their Head Offices in Matfen, Newcastle. This role offers flexible working hours, allowing candidates to adapt their schedule according to their needs.
Successful candidates will excel in communication and organization, be proficient in Microsoft Office, and demonstrate strong problem-solving and customer service skills.
Responsibilities include:
- Assisting in administrative duties
- Handling phone calls
- Maintaining office operations
Part-Time Administrative Coordinator | Data & Customer Support in Newcastle upon Tyne employer: Mitie Group plc.
RHI Industrials Ltd is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the part-time Administrative Coordinator role in Matfen, Newcastle. Employees benefit from a collaborative environment that encourages professional growth and development, alongside the opportunity to contribute meaningfully to the company's operations while enjoying the convenience of adaptable working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Administrative Coordinator | Data & Customer Support in Newcastle upon Tyne
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Mitie Group plc. and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Mitie Group plc. and let us see your personality shine through!
We think you need these skills to ace Part-Time Administrative Coordinator | Data & Customer Support in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Mitie Group plc..
Get Familiar with Our Brand:Before applying, take some time to learn about Mitie Group plc. and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Mitie Group plc.
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Mitie Group plc..
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Mitie Group plc. will surely appreciate.